Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: Newnan, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring maximum productivity of the veterinary medical team, and providing exceptional client service. The CSC promotes hospital services, recruits new clients, and coordinates pet care in a friendly and efficient manner. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, customer focus, integrity, and time management skills. The role involves multi-tasking, communication, problem-solving, and client service skills. The CSC must be comfortable working with pets, have good computer skills, and be able to work in a moderately high noise environment. High school diploma or equivalent is preferred, with one year of related experience and medical background preferred. Banfield Pet Hospital is an equal opportunity employer.

Senior Software Engineer

Company: Opendoor

Location: Atlanta, GA

Posted Jan 24, 2025

Opendoor is seeking a senior software engineer for the Field Tooling and Safety team, based within a 50-mile commuting distance of Atlanta, Dallas/Ft. Worth, or Detroit. The role involves designing, building, and releasing new systems that drive business learnings. The engineer will collaborate across functions, manage and develop essential front-end and back-end services, and mentor other engineers. The ideal candidate has 5+ years of professional software development experience, leadership in design or architecture, and experience as a mentor or manager. Compensation ranges from $136,000 to $192,000 annually, depending on location and qualifications.

Warehouse Shift Manager

Company: Coca-Cola

Location: Lithia Springs, GA

Posted Jan 24, 2025

Department Manager

Company: H&M

Location: Savannah, GA

Posted Jan 24, 2025

Management Trainee

Company: Enterprise Mobility

Location: Canton, GA

Posted Jan 24, 2025

Data Analytics, Anti Money Laundering Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Data Analytics, Anti-Money Laundering Senior Consultant. This role involves working with a team of experts to develop data-driven solutions for complex regulatory risk and AML challenges. The consultant will use advanced analytics, machine learning, and various platforms like Actimize, Oracle, and SAS Viya. Responsibilities include enhancing global transaction monitoring functions, managing data analytics and solution development engagements, and facilitating technical skill-building within the team. The ideal candidate should have a Bachelor's degree, 4+ years of hands-on technical experience, and proficiency in Power BI, Tableau, and Python. Experience with AML, KYC, Transaction Monitoring, and Sanctions data is required. The role involves travel up to 25%, and commitment to personal and professional growth is essential.

Merchandiser Trainee

Company: Coca-Cola

Location: Canton, GA

Posted Jan 24, 2025

Coca-Cola United is offering a Merchandiser - Large Store Trainee position in Jasper, Tennessee. The role involves building displays, replenishing inventory, maintaining product integrity, and providing excellent customer service. The company provides a comprehensive benefits package including vacation, health insurance, life insurance, 401(k) match, and exclusive discounts. The job requires a valid driver's license, reliable vehicle, and ability to lift up to 50 pounds. Previous merchandising experience is preferred.

Retail Store Management Internship - Greater Atlanta Metro

Company: CVS Health

Location: Roswell, GA

Posted Jan 24, 2025

The text describes a paid 10-week internship opportunity for college students, particularly those in Business, Liberal Arts, or related fields. The internship offers hands-on experience in retail management, including managing a team, working with customers, and understanding daily operations. Interns will also have networking opportunities and work on a project to improve their specific store. The company, a Fortune 6 health care innovator, values continuous improvement and consumer-centricity. The role requires flexibility, including nights and weekends.

Desktop Support Engineer

Company: Fire Safety and Protection, LLC

Location: Atlanta, GA

Posted Jan 24, 2025

Fire Safety and Protection LLC (FSP) is seeking a skilled Desktop Support Engineer with experience in Microsoft 365 (M365) and Azure. The role involves providing technical support, managing M365 and Azure environments, SharePoint administration, local network management, user training, and occasional travel. FSP values its employees, offering a supportive culture, career growth opportunities, and diverse locations. The company provides comprehensive benefits, including health insurance, retirement plans, and professional development programs. FSP is an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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