Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Produce Associate

Company: Walmart

Location: Buford, GA

Posted Jan 24, 2025

Sourcing Specialist, Energy (Natural Gas)

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a leading provider of sourcing and procurement services, is seeking a Sourcing Execution Specialist for their Deregulated Procurement Team within the Energy Practice. The role involves sourcing electricity and natural gas for commercial and industrial clients, focusing on effective bidding, scheduling, and risk management. Responsibilities include RFP development, market assessment, contract negotiation, and client communication. The ideal candidate should have a Bachelor's degree, 5+ years of experience in energy procurement or related fields, and strong analytical, problem-solving, and communication skills. Accenture values diversity and inclusion, offering a dynamic work environment with opportunities for growth and advancement.

Cafe Associate

Company: Walmart

Location: Marietta, GA

Posted Jan 24, 2025

The text describes a café associate position at Sam's Club, emphasizing the importance of passionate, friendly, and hardworking individuals. The role involves preparing food, maintaining cleanliness, ensuring product quality, and prioritizing member satisfaction. The café associates are expected to be team players, innovators, and adaptable to change. They should leverage digital tools to enhance the shopping experience and drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The ideal candidate should be at least 18 years old, have food service experience, and possess a Food Handler Certification.

Regional Vice President, Enterprise Sales - Southeast Territory (Remote)

Company: Grand Rounds Health

Location: Atlanta, GA

Posted Jan 24, 2025

Included Health, a tech-driven healthcare company, is seeking an Enterprise Sales Director. The role involves selling the company's suite of products to large employers (5,000-20,000 employees) to enhance their healthcare offerings. The ideal candidate should have 7+ years of sales experience, a proven track record in the enterprise segment, and strong relationship-building skills. The company, recognized as a 2019 Best Place to Work and a UCSF Digital Health Award winner, aims to revolutionize healthcare through technology.

Veterinary Assistant - 000285

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 24, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

AWS Connect

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Product Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Interactive is seeking a Product Manager with at least 4 years of experience in product management and delivery. The role involves ensuring customer and stakeholder value, collaborating with clients to develop new feature business cases, and managing the product backlog. The ideal candidate should have a strong ability to lead teams, communicate effectively with senior leadership, and establish a product vision. Accenture offers a supportive environment, committed to diversity and inclusion, with opportunities for career growth. The company is currently operating under COVID-19 restrictions, with weekly non-essential travel suspended.

Pharmacy Intern Grad - Sign-On Bonus Available

Company: Walgreens

Location: Columbus, GA

Posted Jan 24, 2025

The job involves providing pharmacy consulting services, ensuring proper medication handling, and enhancing customer experience. Key responsibilities include engaging customers, resolving issues, and promoting healthcare services. The role also involves maintaining pharmacy operations, adhering to regulations, and managing staff. The ideal candidate should be willing to obtain a Pharm D degree and pharmacist licensure, and have experience in prescription dispensing and controlled substance laws.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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