Customer Satisfaction Jobs in Atlanta, GA

30,989 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Staff Pharmacist FT

Company: CVS Health

Location: Columbus, GA

Posted Jan 24, 2025

Assistant Manager, Merchandising - Avalon

Company: Gap Inc.

Location: Alpharetta, GA

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking an Assistant Manager with 1-3 years of retail management experience. The role involves setting the store's tone, driving sales, and leading a high-performing team. Responsibilities include customer and product operations, merchandising, talent development, and ensuring compliance with standards. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Gap is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and for Diversity.

70120-Merchandise Associate

Company: The TJX Companies, Inc.

Location: Winder, GA

Posted Jan 24, 2025

HomeGoods is seeking a customer-focused individual to join their team at their Winder, GA store. The role involves delivering excellent customer service, maintaining a clean store environment, and contributing to the growth of one's career. The company values a positive store culture, encouraging teamwork and embracing diversity. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Part Time (30 Hours) Associate Banker (New Build) National Hills Branch, Augusta, GA

Company: JPMorgan Chase

Location: Augusta, GA

Posted Jan 24, 2025

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and educating clients on financial solutions. Key responsibilities include managing lobby traffic, handling transactions, and assisting with new account openings. The ideal candidate should have customer service experience, be tech-savvy, and possess strong interpersonal skills. The company, Chase, offers competitive rewards, benefits, and a diverse, inclusive work environment.

Pharmacy Technician

Company: CVS Health

Location: Buford, GA

Posted Jan 24, 2025

Strategy& Digital Value Transformation, Director

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

PwC's strategy consulting team provides strategic guidance and insights to organizations, analyzing market trends and business performance to develop recommendations for growth and optimization. In technology strategy, professionals specialize in leveraging technology for business growth and innovation, aligning tech strategies with overall business objectives. The role involves collaborating with stakeholders, mentoring future leaders, and maintaining PwC's reputation through quality, integrity, and a commercial mindset. Key skills include thought leadership, problem-solving, strategic thinking, and leading digital transformation projects using advanced technologies like AI, ML, and data analytics.

GIS Consultant - Logistics and Supply Chain

Company: Esri

Location: Atlanta, GA

Posted Jan 24, 2025

This role involves working closely with clients to define and implement geospatial-centric solutions, using ArcGIS technology to improve supply chain efficiency. Responsibilities include translating client needs into practical solutions, managing projects, and collaborating with industry experts. Requirements include 5+ years of experience in a similar role, preferably with a background in GIS, supply chain management, or related fields. The ideal candidate should have experience with ArcGIS technology, understanding of spatial analysis, and strong communication skills.

Pharmacy Technician

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Phlebotomist - Part Time

Company: Labcorp

Location: Loganville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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