Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

SCA Certified A&P Aircraft Mechanic 2 - Secret - Robins AFB

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 24, 2025

Northrop Grumman is seeking FAA A&P Certified Mechanics/Technicians for a SCA Aircraft Mechanic 2 position at Robins AFB, GA. The role involves performing maintenance, disassembly, rework, repair, replace, re-assembly, and adjustment of all aircraft systems. The position requires on-site daily work, any shift, and 50% travel. The salary range is $30-$34 per hour. Basic qualifications include FAA Airframe and Powerplant Certification, high school diploma or equivalent, 2 years of additional education and related experience, US citizenship, and ability to obtain a DOD Secret security clearance and US Passport. Preferred qualifications include business or regional jet experience, connector repair, wire harness manufacture, and in-depth electronic and electrical troubleshooting skills.

Area Leasing Consultant II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 24, 2025

Windsor Communities is seeking an Area Leasing Consultant II in Atlanta, GA. The role involves supporting specific sites within a limited geographic region, requiring strong sales and leasing skills. Responsibilities include showing and leasing apartments, understanding communities and market, planning events, and using creative outreach for lead generation. The position offers a competitive salary, bonuses, and benefits. Windsor has been recognized with the 2023 Kingsley Excellence Award for Overall Customer Service.

PHARMACY/CERTIFIED TECH

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, and compounding medications. The role requires a high school diploma or equivalent, national/state registration, and the ability to handle confidential information. The company, a large grocer, values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Product Manager - Time and Pay

Company: Cargill

Location: Atlanta, GA

Posted Jan 24, 2025

Cargill, a global family company, is seeking a Product Manager to set product strategy and oversee product development. The role involves understanding customer and business needs, championing the customer voice, and building stakeholder commitment. Key responsibilities include defining product goals, creating a vision for the product lifecycle, and developing deployment roadmaps. The ideal candidate will have a Bachelor's degree, clear understanding of agile principles, and at least six years of related work experience. Prior experience with UKG PRO WFM, ADP GlobalView, and AI solutions is preferred. The position is based in Wayzata, Minnesota or Atlanta, Georgia, with a salary range of $150- $190K and full benefits.

Outside Sales Representative

Company: Spectrum

Location: Duluth, GA

Posted Jan 24, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. The position offers opportunities for career growth and a comprehensive benefits package.

Teller - Bilingual (Spanish/English) - Part Time - Cheshire Bridge, Atlanta GA

Company: Wells Fargo

Location: Atlanta, GA

Posted Jan 24, 2025

Wells Fargo is seeking a Teller in their Consumer, Small & Business Banking division. The role involves supporting customer engagement, processing transactions, and completing operational activities. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and bilingual proficiency in Spanish/English. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on mobile banking. The job involves working most Saturdays and passing a language assessment.

Registered Dietitian II

Company: Sodexo

Location: Conyers, GA

Posted Jan 24, 2025

Sodexo is offering a Full Time Dietitian Nutritionist I-HC position at Piedmont Rockdale Hospital in Conyers GA. The role involves providing nutritional care for inpatients and outpatients, participating in performance improvement activities, and offering nutrition education. The hospital, with 138 beds, houses Piedmont heart and oncology practices. Sodexo provides a $3000 sign-on bonus, reimbursement for AND dues, state licensure fees, and CDR renewal. The Dietitian will report to the Clinical Nutrition Manager and work with physicians, nursing, and ancillary staff. Sodexo values diversity and inclusion, offering a comprehensive benefits package including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Director, Partner Development, Security Solutions

Company: Mastercard

Location: Atlanta, GA

Posted Jan 24, 2025

Mastercard is seeking a strategic and experienced professional to serve as Director of Partner Development for Security Solutions in the NAM region. The ideal candidate will have a strong background in data and analytics solutions, particularly in identity, business insights, and fraud applications. They will be responsible for developing and managing channel and alliance partner relationships, driving revenue growth, and activating new partners. The role involves creating joint business plans, managing partner pipelines, and conducting regular alignment sessions. The candidate should be a strategic thinker, comfortable with ambiguity, and have a strong network within the industry. Mastercard offers a competitive salary and comprehensive benefits package.

Senior Premier Banker South East Metro GA District

Company: Wells Fargo

Location: Decatur, GA

Posted Jan 24, 2025

Wells Fargo is seeking a Senior Branch Premier Banker (SAFE) in Consumer and Small Business Banking. The role involves proactively acquiring new affluent customers, deepening existing relationships, and advising on financial options. The banker will also maintain knowledge of Wells Fargo's financial solutions, identify client needs, and partner with peers to meet those needs. The position requires 4+ years of customer service experience, 3+ years of relationship building, and 3+ years of product recommendation. Desired qualifications include financial services industry experience, successful completion of FINRA Series 6 and 63 exams, and a state insurance license.

Sales Management Trainee Intern- Summer- McDonough

Company: Enterprise Mobility

Location: McDonough, GA

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Interns will work alongside full-time professionals, handling tasks such as managing a fleet of vehicles, customer service, marketing strategies, and relationship building. The internship, which pays $17.50/hour, lasts from May 19th to August 7th, requiring a full-time commitment and a valid driver's license. Eligibility includes being at least 18, enrolled in a bachelor's degree program, and having at least three months of sales, customer service, management, or leadership experience.

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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