Customer Satisfaction Jobs in Atlanta, GA

30,989 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Dairy Clerk

Company: Kroger

Location: Lithia Springs, GA

Posted Jan 24, 2025

The job description outlines a role focused on creating an exceptional customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key responsibilities include promoting trust and respect, gaining product knowledge, offering samples, maintaining freshness, and adhering to food safety regulations. The role requires a positive attitude, stress management, effective communication, and basic math skills. Qualifications include retail experience, a second language, and the ability to handle stressful situations. The company, a large grocer, values its employees, offering comprehensive benefits, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Loganville, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience through excellent service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, stress management, and retail experience is preferred but not required. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Dalton, GA

Posted Jan 24, 2025

MEAT/CLERK

Company: Kroger

Location: Douglasville, GA

Posted Jan 24, 2025

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The role requires effective communication, multi-tasking, and teamwork. Past food preparation experience is desired, along with knowledge of employment laws and grocery retail. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Rome, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Conyers, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Perry, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, recommending items, using equipment according to guidelines, preparing foods according to logs, measuring ingredients, labeling and stocking merchandise, reporting discrepancies, understanding store layout, staying current with ads, gaining product knowledge, maintaining inventory, ensuring proper temperatures, promoting trust, answering customer questions, adhering to food safety regulations, reinforcing safety programs, displaying a positive attitude, practicing preventive maintenance, and reporting accidents or issues. The role requires strong customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

Grocery Clerk

Company: Kroger

Location: Dalton, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in discovering new items, informing them of food specials, and ensuring freshness of products. The role also involves stocking, inventorying, and reporting discrepancies. The company values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include comprehensive healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

FUEL CENTER/CLERK

Company: Kroger

Location: Decatur, GA

Posted Jan 24, 2025

The job description involves assisting customers, managing a cash register, maintaining cleanliness, and completing various reports. Responsibilities include demonstrating company values, delivering excellent customer service, and complying with safety guidelines. The role requires working in a fast-paced environment, managing conflict, and providing support to diverse groups. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Buckhead, GA

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages