Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Customer Service - Donor Support Technician

Company: CSL

Location: Decatur, GA

Posted Jan 24, 2025

The job description outlines responsibilities for preparing donors and equipment for pheresis processes, monitoring the process, and maintaining a clean work environment. The role involves using a PDA to record incidents, ensuring accurate donor data recording, and adhering to safety protocols. The position requires a high school diploma or equivalent, with at least three months of relevant work experience. The work environment is fast-paced and may involve lifting up to 25 pounds. CSL Plasma, the employer, is a global organization committed to collecting human plasma for those with rare diseases.

Payroll Associate - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

Area Chief of Staff

Company: Banfield Pet Hospital

Location: Duluth, GA

Posted Jan 24, 2025

The Area Chief of Staff is responsible for leading, developing, and managing associate veterinarians in assigned hospitals. Their primary purpose is to ensure Banfield attracts, develops, engages, and retains doctors who deliver quality care and meet performance measures. They drive the culture of quality care, perform regular hospital visits and quality audits, and develop veterinarians' technical and functional skills. They also partner with the Director of Veterinary Quality to recruit, onboard, and train new veterinarians, and ensure hospitals meet regulatory requirements.

Fraud Management Director

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 24, 2025

Subcontracts Procurement Analyst , GPS (Government & Public Services)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting is for an IT procurement advisor role within the GPS Contracts & Procurement organization at Deloitte. The role involves reporting to the PSBI Procurement Manager and advising client delivery teams on procurement strategies. Key responsibilities include overseeing competitive bidding processes, providing proposal support, managing supplier relationships, and monitoring supply markets. The ideal candidate should have a Bachelor's degree, demonstrated experience in negotiating reseller agreements, and proficiency in MS Office. Preferred qualifications include minimum 2-3 years of software and hardware buying experience, and Deltek Costpoint experience. The wage range is $54,500.00 - $100,300.00.

Senior Director, Reskilling

Company: Salesforce

Location: Atlanta, GA

Posted Jan 24, 2025

Accounting Manager - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

Bar Beverage Attendant

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Bar Beverage Attendant. The role involves creating tasty beverages, maintaining cleanliness, and ensuring customer satisfaction. The company offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

SAP - Finance A/R Functional Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's Enterprise Performance team specializes in optimizing operations across entire organizations, from strategy to implementation and operation. The SAP Finance A/R Functional Manager role involves working on SAP S/4 implementation projects, focusing on Finance AR functional roles and architecting for S/4 projects. Deloitte's Government and Public Services (GPS) practice serves federal, state, local government clients, and public higher education institutions, aiming to help clients anticipate disruption and fulfill their mission promise. The role requires a Bachelor's degree, expertise in transforming custom processes to standard using SAP Fiori, and knowledge of SAP S4 Financials integration with Sales, Purchasing, and other modules. Leadership skills and the ability to conduct complex solutioning workshops are also desired. The wage range for this role is $124,950 to $208,250.

Healthcare Host/Hostess

Company: Sodexo

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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