Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Shift Lead

Company: Walgreens

Location: Marietta, GA

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Newnan, GA

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Atlanta, GA

Posted Jan 24, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Atlanta, GA, with a salary range of $17 - $19 per hour.

Controls Engineer

Company: Saint-Gobain

Location: Monroe, GA

Posted Jan 24, 2025

The job description outlines main duties for a position in industrial controls project management. Key responsibilities include managing non-capital projects, assisting plant maintenance personnel, and training staff on new equipment. Required qualifications include a 4-year engineering degree and 1 year of PLC programming experience. The company, CertainTeed, is a leading North American brand of building products, offering opportunities for career growth and innovation.

Sales Representative - Northeast Atlanta - Surgical Technologies

Company: Stryker

Location: Atlanta, GA

Posted Jan 24, 2025

Stryker, a global leader in medical technologies, is seeking a Surgical Technologies Sales Representative. The role involves promoting and selling Stryker's products, conducting product evaluations, and providing excellent customer service. The ideal candidate should have 5+ years of outside sales experience, preferably in medical fields or B2B sales. They must be comfortable with approximately 20% travel and possess strong interpersonal skills. Stryker offers comprehensive benefits, including health, financial, and time-off benefits. The company is committed to making healthcare better and impacts over 130 million patients annually.

Pharmacy Technician

Company: Walgreens

Location: Valdosta, GA

Posted Jan 24, 2025

The role involves assisting the pharmacist in the practice of pharmacy, adhering to state, federal, and company regulations. Duties include using pharmacy systems for patient and drug information, processing prescriptions, and maintaining pharmacy systems and cash registers. The individual is expected to engage customers, resolve issues, and deliver a positive customer experience. They will also assist in inventory management, clinical services, and maintaining good relationships with the local medical community. The role requires flexibility, good math and computer skills, and preferably PTCB or ExCPT certification.

Day Cleaner

Company: Boxer Property Management

Location: Atlanta, GA

Posted Jan 24, 2025

The Day Cleaner role involves maintaining clean, sanitary, and orderly environments for tenants, employees, and the public. Key responsibilities include dusting, cleaning and disinfecting various surfaces, replenishing supplies, emptying trash, wiping down walls, and identifying potential safety or maintenance issues. The position requires a high school diploma or equivalent, experience in a service environment, and the ability to lift 50 pounds. Bilingual candidates are preferred, and reliable transportation is necessary.

Product Development Engineer I

Company: Rheem

Location: Duluth, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Product Development Engineer. The role involves designing, developing, manufacturing, testing, and delivering new refrigeration products. The engineer will work cross-functionally with various teams, ensuring technical expertise and problem-solving in project development. Key responsibilities include coordinating product design, providing technical guidance, and contributing to product innovation. The ideal candidate should have a Bachelor's degree in Engineering, 0-3 years of product development experience, and knowledge of UL/CSA requirements, vapor compression, and heat transfer principles.

Product Manager - Digital Solutions

Company: Rheem

Location: Roswell, GA

Posted Jan 24, 2025

Domain Architect - Edge Solutions / Cloud Native

Company: SUSE

Location: Atlanta, GA

Posted Jan 24, 2025

SUSE, a global leader in open source solutions, is seeking a Domain Architect with expertise in cloud native, container, and edge technologies. The role involves supporting Solution Architects and the organization with deep domain skills, working closely with customers and open-source users, and evangelizing SUSE solutions. The ideal candidate should have extensive experience with containers, Kubernetes, DevOps, and open-source software, along with strong technical and communication skills. The position offers the opportunity to work in a dynamic, innovative environment, collaborating with a diverse team and contributing to product innovation.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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