Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Member Frontline Cashier

Company: Walmart

Location: Douglasville, GA

Posted Jan 24, 2025

Baker and Packager Associate

Company: Walmart

Location: Alpharetta, GA

Posted Jan 24, 2025

Freezer, Cooler and Deli Stocker Associate

Company: Walmart

Location: McDonough, GA

Posted Jan 24, 2025

Sam's Club is seeking a freezer, cooler, and deli stocker. The role involves stocking shelves, maintaining cleanliness, ensuring product quality, and providing excellent customer service. The successful candidate will prioritize member satisfaction, be a problem solver, and adapt well to changes. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Member Frontline Cashier

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

Produce Associate

Company: Walmart

Location: Norcross, GA

Posted Jan 24, 2025

Business Architecture - Process Architect

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a leading global professional services company, is seeking a CIO Associate Manager. This role involves leading key roles within a CIO initiative or operations support for existing application portfolio, infrastructure, and architecture. The ideal candidate will have a Bachelor's Degree, minimum 4 years of experience in their respective talent segment, and 3 years of experience with Microsoft Office products. They should possess strong program management skills, leadership, teamwork, problem-solving abilities, and good communication skills. The role offers opportunities for growth, flexibility, and recognition. Accenture is committed to diversity and inclusion, providing equal employment opportunities regardless of age, disability, ethnicity, gender, religion, sexual orientation, or veteran status.

Supply Chain Shift Manager - Day (Covington, GA)

Company: Pactiv

Location: Conyers, GA

Posted Jan 24, 2025

Pactiv Evergreen Inc. is seeking a Supply Chain Shift Manager for day shift in the Continuous Operating Production (COP) rotating model. The role involves supervising, coaching, and counseling Lift Truck Operators, Team Leads, and Shift Coordinators. Key responsibilities include leading daily meetings, executing operations plans, ensuring productivity, maintaining safety, and driving innovation. The ideal candidate should have a BA/BS degree in logistics or related field, 5+ years of business experience in Distribution/Warehouse Logistics, and strong leadership skills. Proficiency in Warehouse Management Systems, particularly JDA (Red Prairie), is preferred. Pactiv Evergreen Inc. offers career development, competitive compensation, robust benefits, and stability as a leading manufacturer in North America.

Dishwasher

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 24, 2025

The job posting for a Dishwasher and Kitchen Team Member at Cracker Barrel Old Country Store in Lake Park, GA, emphasizes a positive work environment. The role involves working closely with both kitchen and dining room teams to ensure guest satisfaction. Responsibilities include stocking the kitchen with necessary tools and dishes, maintaining cleanliness, and potentially cross-training in various roles. Cracker Barrel is committed to diversity, equity, and inclusion, offering top-notch training, competitive pay, and benefits. The company fosters a culture of belonging, encouraging employees to be themselves and celebrating differences. Career growth opportunities are available, with potential for promotion and internal development.

Product Experience Optimization Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Interactive is seeking a Senior Product Experience Optimization Manager. This role involves overseeing the production and delivery of Experience Optimization services, driving successful execution of digital programs, and leading cross-functional teams. The ideal candidate should have a strong background in product management, digital marketing, and analytics, with experience in leading project delivery in an agency or client-facing environment. They should possess foundational skills in product, UX, and analytics, with a deep understanding of digital business metrics and user research principles. The role requires embedding in small, agile teams and communicating effectively with both business and technical resources.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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