Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Staff Security Engineer - Data Discovery

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

CVS Health is seeking a Staff Security Engineer - Data Discovery to join their Data Integrity Services team. The role involves leveraging advanced technologies to manage data security risks, develop and communicate a data discovery product strategy, and collaborate with various functions to align data security efforts with organizational goals. The ideal candidate should have extensive technical data security experience, a strong understanding of data protection fundamentals, and the ability to drive strategy and implement innovative tools and processes. The position offers a competitive pay range and comprehensive benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more.

Regional Vice President of Sales

Company: Nexthink

Location: Atlanta, GA

Posted Jan 24, 2025

Nexthink, a leader in digital employee experience management software, is seeking a Regional Vice President of Sales for the Southeast US. The role involves leading a team of 56 sales professionals, developing strategic sales initiatives, and driving growth. The ideal candidate should have at least 5 years of sales leadership experience, deep expertise in SaaS solutions, and a proven track record of success in complex sales environments. Nexthink offers a comprehensive benefits package, including flexible hours, unlimited vacation, a hybrid work model, professional training, and a 401k plan with company matching.

Quality Manager - 2nd Shift

Company: GXO

Location: Lithia Springs, GA

Posted Jan 24, 2025

GXO is seeking a Quality Manager for a 2nd Shift position, Monday - Friday, 5:00 pm - 3:00 am. The role involves overseeing quality and maintenance, ensuring QMS processes are established and maintained, and reporting on QMS performance. The successful candidate will execute the QMS, provide Root Cause Analysis guidance, cultivate customer relationships, and coordinate staff training. GXO values a positive work environment, offering support and resources for career growth. The ideal candidate will have 4 years of experience in quality and inventory in a distribution or warehousing environment, experience in an ISO environment, and supervisory experience. Microsoft Office proficiency, especially Excel, is required. A Bachelor's degree, availability to travel up to 25%, and experience with warehouse management software are beneficial.

Business Account Executive

Company: Spectrum

Location: Columbus, GA

Posted Jan 24, 2025

Pharmacy Intern - Grad

Company: CVS Health

Location: Norcross, GA

Posted Jan 24, 2025

TSO ServiceNow Developer

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Cashier

Company: Kroger

Location: Alpharetta, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Cook

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Cook. The role involves preparing and creating nutritious dishes, ensuring customer service, and reducing food waste. The company offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

PHARMACY/PHARMCST-INTERN

Company: Kroger

Location: Morrow, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience, maintaining a clean environment, and assisting in achieving sales and profit goals. Responsibilities include promoting trust, gaining knowledge of pharmaceutical products, providing drug counseling, and maintaining the pharmacy's cleanliness. The role also involves stocking, returning unused medication, and reporting safety issues. Qualifications include being enrolled in a US school of pharmacy and holding a current state-issued Pharmacy Intern license. The company, a large grocer, values its employees and offers comprehensive benefits.

Financial Wellness Consultant

Company: PNC

Location: Atlanta, GA

Posted Jan 24, 2025

PNC is seeking a Relationship Manager I - Financial Wellness Consultant for their Atlanta, GA office. The role involves developing collaborative relationships with HR decision-makers to design custom financial wellness programs for corporate clients. Responsibilities include managing client relationships, handling credit and non-credit products, mitigating risks, and increasing client engagement. The ideal candidate should have a bachelor's degree, relevant industry experience, and strong skills in business acumen, client relationship management, and sales. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Solutions Strategic Account Director, Data Centers - Remote

Company: CRH

Location: Atlanta, GA

Posted Jan 24, 2025

CRH, a leading global building materials group, is seeking a Strategic Account Director for data centers. The role involves managing key accounts, understanding their unique needs, and delivering customized solutions. The ideal candidate should have a background in construction management, engineering, business, or related fields, with 10+ years of experience in account management, sales, or business development, preferably within the data center market. They should possess strong understanding of data center operations, technologies, and market trends, along with excellent communication and interpersonal skills. CRH offers competitive benefits and a diverse, inclusive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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