Customer Satisfaction Jobs in Atlanta, GA

30,989 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Baker and Packager Associate

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

The Bakery/Packager position at Sam's Club involves preparing fresh baked items daily, maintaining a clean and organized workspace, and providing excellent customer service. The role requires multi-tasking, problem-solving, and the ability to work in fast-paced environments. The ideal candidate thrives in such settings, prioritizes member satisfaction, and can stand for long periods. They should also be a team player, leveraging digital tools to drive sales and improve the shopping experience. Benefits include competitive pay, health benefits, 401(k), and various other perks.

Automation Engineer

Company: Saint-Gobain

Location: Athens, GA

Posted Jan 24, 2025

The Automation Engineer, reporting to the Maintenance Manager, will assist in World Class Manufacturing projects, focusing on process control and improvement. Key responsibilities include technical support for automation systems, troubleshooting, and implementing updates. The role requires a Bachelor's degree in Electrical Engineering, 3-5 years of experience in manufacturing, and expertise in AC/DC drive systems, power distribution, and networking. Strong communication, problem-solving, and teamwork skills are essential.

Kinaxis Solution Architect - Supply Chain Planning Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting is for a Kinaxis Solution Architect - Supply Chain Planning Manager at Accenture. The role involves serving as the chief planner/architect for delivery initiatives, configuring systems to support business requirements, and architecting planning solutions using RapidResponse. The ideal candidate should have a Bachelor's degree or equivalent with at least 12 years of work experience, or an Associate's Degree with at least 6 years of experience. They must have a minimum of 3 years of experience in implementing Kinaxis RapidResponse modules and 5 years in supply chain planning business solutions. Additional skills include designing solutions in RapidResponse, hands-on experience with various planning methods, and knowledge of integrating planning functions with other business functions. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Buford, GA

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy, and complete necessary training and certifications. Fluency in English, flexibility for various shifts, and good math and computer skills are preferred.

Pharmacy Manager

Company: Walgreens

Location: Brunswick, GA

Posted Jan 24, 2025

Sr. Manager, Customer Marketing

Company: Rheem

Location: Roswell, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Senior Manager for Customer Marketing. The role involves creating and leading demand generation, lead generation activities, and marketing campaigns. The individual will oversee email and multi-channel campaigns, collaborate with content marketing teams, run A/B tests, and manage a team of 6. Qualifications include a Bachelor's degree in marketing or related field, 10+ years of relevant experience, and proficiency in Marketing Automation Software. Experience in the HVAC/Water Heating industry or customer marketing in durable goods is preferred. Rheem is an Equal Opportunity Employer.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Alpharetta, GA

Posted Jan 24, 2025

Produce Associate

Company: Walmart

Location: Atlanta, GA

Posted Jan 24, 2025

This job posting is for a produce team member at Sam's Club. The role involves ensuring the availability, cleanliness, and freshness of produce, prioritizing member satisfaction, and providing excellent customer service. The ideal candidate should have experience with produce, be comfortable with change, and possess strong communication skills. Key responsibilities include maintaining a positive attitude, providing exceptional customer service, stocking merchandise, and maintaining inventory. The role also involves leveraging digital tools to drive sales and improve the shopping experience. Sam's Club offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits.

Power Equipment Operator

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a position at Sam's Club in Lithia Springs, GA. The role involves communicating with individuals or groups, ensuring freight quality, maintaining merchandise supply, organizing the warehouse, managing freight flow, and providing basic equipment maintenance. The position requires adherence to Walmart's values, including being a Culture Champion, demonstrating Servant Leadership, embracing change, and focusing on customer needs. The company offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits. The hourly wage range is $21.50-$25.00, with potential additional premiums based on various factors.

Sales Consultant - Cartersvilles

Company: Sysco

Location: Cartersville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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