Customer Satisfaction Jobs in Atlanta, GA

30,989 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Sales Associate - N Georgia Premium

Company: Gap Inc.

Location: Dawsonville, GA

Posted Jan 24, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. They offer high-quality, affordable essentials for the whole family. The company, founded in 1994, cultivates a community of authentic individuals in a fast-paced environment. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Benefits include a merchandise discount, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion.

Wait Staff Non-Tipped

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Retail Sales Specialist

Company: Staples

Location: Buford, GA

Posted Jan 24, 2025

Senior Release Manager

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, a leading provider of HR, payroll, and workforce management solutions, is seeking a Product Operations Release Manager (P3). The role involves leading the planning, coordination, and execution of software releases, ensuring high-quality product delivery. The ideal candidate should have 3+ years of experience in Release Management in a SaaS organization, strong understanding of Agile methodologies, and excellent communication skills. The company values innovation, continuous improvement, and customer satisfaction, offering a culture of belonging and comprehensive benefits.

EPM OneStream Technical Consultant, Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

PwC is offering a Manager position in their Enterprise Performance Management practice within Finance Consulting services. The role involves working with high-level executives to optimize finance functions and improve business contributions. Key responsibilities include developing new skills, resolving team issues, coaching others, analyzing complex ideas, and leading transformation programs. Preferred qualifications include OneStream certifications and a Master's in Business Administration. The job requires experience in professional services, managing large transformation programs, and leading core accounting areas. PwC offers a competitive salary range of $100,000 - $232,000 plus potential bonuses, along with comprehensive benefits.

Phlebotomist Specalist

Company: Labcorp

Location: Dawsonville, GA

Posted Jan 24, 2025

Industrial Automation Client Sales Executive

Company: Schneider Electric

Location: Dublin, GA

Posted Jan 24, 2025

Schneider Electric is seeking a Client Sales Executive to sell their Industrial Automation portfolio of products and services. The role involves managing the entire sales process, from identifying prospects to negotiating contracts. The ideal candidate should have 5+ years of solution-based Industrial Automation sales experience in Schneider Electric targeted industries, with a strong understanding of control systems and technology trends. They must be able to engage with C-level stakeholders, create value propositions, and build trusted advisor relationships within customers' organizations. The role requires 60% travel, mostly day trips, covering the GA area. The candidate will report to Christian Perez, Regional Sales Director. Schneider Electric values diversity, inclusion, and ethical practices, aiming to be a sustainable and responsible company.

Wait Staff Non-Tipped

Company: Sodexo

Location: Atlanta, GA

Posted Jan 24, 2025

Business Account Executive

Company: Spectrum

Location: Newnan, GA

Posted Jan 24, 2025

Department Manager

Company: H&M

Location: Milledgeville, GA

Posted Jan 24, 2025

H&M is currently hiring for an Assistant Manager position, also known as a Department Manager. The role involves supporting sales and profit goals, delivering the best customer experience, managing a team, and ensuring H&M standards are met. Responsibilities include analyzing sales and profit KPIs, managing team performance, and maintaining store operations. The ideal candidate is inclusive, positive, creative, and has customer service experience. Benefits include a 25% staff discount, health coverage, and a dynamic work environment.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent communication skills, the ability to work without supervision, and basic math skills. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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