Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Branch Manager

Company: Rentokil Terminix

Location: Savannah, GA

Posted Jan 24, 2025

This job posting is for a Branch Manager position at Terminix, a leading pest control company. The role involves managing all aspects of sales and service for a medium to large-sized branch, including team leadership, staff training, customer satisfaction, service delivery, operational efficiency, and new business development. Key responsibilities include managing the branch's P&L, fostering a positive work environment, directly managing the sales team and branch supervisors, overseeing service operations, recruiting and training staff, ensuring regulatory compliance, and aligning with Terminix's business model. The ideal candidate should have a Bachelor's Degree, 2-4 years of managing associates in a fast-paced environment, strong leadership, communication, and problem-solving skills, and proficiency in Microsoft Office Products. Terminix offers comprehensive training, competitive compensation, career growth opportunities, and a range of benefits including health insurance, retirement plans, and work-life balance.

Data Cloud Solution Engineer

Company: Salesforce

Location: Atlanta, GA

Posted Jan 24, 2025

Salesforce, a leading company in AI and CRM, is seeking a Sales Engineer for its Data Cloud. The role involves collaborating with Account Executives, understanding Salesforce solutions, and developing industry-specific use cases. Essential requirements include experience in customer-facing solutioning for Data, Analytics, AI, and CRM, full-stack technical qualifications, and experience integrating complex data architectures. Preferred skills include hands-on expertise in modern cloud data platforms and AI tools. Salesforce is committed to equality and diversity, offering competitive compensation and benefits.

RETAIL-Merchandise Associate

Company: The TJX Companies, Inc.

Location: Duluth, GA

Posted Jan 24, 2025

HomeGoods Store 1168 in Johns Creek, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards. The company culture is dynamic yet supportive, encouraging employees to 'Discover Different'. Benefits include an associate discount, 401(k) contributions, and various other perks. The starting pay range is $12.00 to $12.50 per hour.

Cook - Brenau University

Company: Aramark

Location: Gainesville, GA

Posted Jan 24, 2025

Personal Banker

Company: PNC

Location: Lithia Springs, GA

Posted Jan 24, 2025

PNC is seeking a Branch Banker for its Mableton, Georgia branch. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in retail lending, selling, and leveraging technology. PNC offers comprehensive benefits including health insurance, 401(k) match, pension, and stock purchase plans, among others.

Steam Turbine Product Manager (m/f/d)

Company: GE Vernova

Location: Atlanta, GA

Posted Jan 24, 2025

GE Gas Power is seeking a Product Management Team member to contribute to the business strategy for utility and industrial scale combined cycle steam turbines. The role involves collaborating with various departments to identify growth areas, define product strategy, and deliver on financial results. The ideal candidate will have a Bachelor's degree in engineering or related field, significant experience in product management or power industry, and strong communication and interpersonal skills. Expertise in combined cycle power plants and steam turbines is desired. GE offers competitive compensation, benefits, and opportunities for career growth.

(USA) Asset Protection Associate - All DC/FC - External S2

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for an Asset Protection & Security position at a Walmart store in Lithia Springs, GA. The role involves supporting facility security staff, monitoring access control equipment, and possessing knowledge of asset protection policies and environmental, health, and safety laws. The employee will also be responsible for employee health and safety, data and digital literacy, EHS training delivery, influential communication, process improvement, environmental protection, operational excellence, and customer/member centered service. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits. The hourly wage range is $21.50-$25.00, with potential premiums based on schedule, facility, season, or specific work performed. Minimum qualifications include 6 months of experience as a Walmart associate or 1 year of work experience or coursework in criminal justice, loss prevention, safety, compliance, or security-related fields.

Starbucks Barista (T2137)

Company: Target

Location: Atlanta, GA

Posted Jan 24, 2025

Target is offering a Starbucks Barista position with a starting hourly rate of $16.25 USD. The role involves delivering an exceptional guest experience, maintaining food safety standards, and ensuring the store's food and beverage areas are well-stocked and presented. Previous Starbucks/food service experience is preferred but not required. The job involves working in a fast-paced environment, communicating effectively with guests and team members, and handling various tasks such as food preparation, inventory management, and customer service. Target emphasizes teamwork, guest service, and career development opportunities.

Quality Inspection

Company: Henry Schein

Location: Savannah, GA

Posted Jan 24, 2025

Branch Sales Associate (Part Time)

Company: Grainger

Location: Marietta, GA

Posted Jan 24, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Branch Sales Associate. The role involves managing the entire customer experience, maximizing sales opportunities, and creating customer loyalty. The position is hourly, with an anticipated pay range of $18.41 to $23/hour. Benefits include medical, dental, vision, and life insurance, paid time off, a 401(k) contribution, and employee discounts. The company is committed to equal employment opportunity and fostering an inclusive environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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