Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

(USA) Pharmacy Tech Sam's

Company: Walmart

Location: Macon, GA

Posted Jan 24, 2025

The job involves processing member purchases at a cash register, maintaining merchandise presentation, ensuring the Pharmacy area adheres to company policies, monitoring and resolving prescription fulfillment issues, promoting the Pharmacy's professional reputation, providing patient service, entering prescription data into pharmacy software, filling prescriptions, assisting during prescription pick-up, and complying with company policies. The role emphasizes respect for individuals, integrity, customer service, striving for excellence, and offers competitive pay along with various benefits including health, financial, and time-off benefits.

Pharmacy Intern

Company: CVS Health

Location: Norcross, GA

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Licensed Insurance Sales Agent (2513)

Company: Allstate

Location: Brunswick, GA

Posted Jan 24, 2025

Direct Auto Insurance, a subsidiary of National General Holdings Corp. (part of The Allstate Corporation), is seeking a Licensed Insurance Sales Agent. The role involves driving new business sales, understanding customer needs, and building rapport and trust. The agent will sell various insurance products including auto, life, Auto Club, and roadside assistance. The company offers competitive compensation, benefits like medical, dental, vision, and tuition reimbursement, and a performance-driven culture. The ideal candidate should have 6 months to 2 years of insurance experience, meet sales goals, and have strong community relationships.

Pharmacy Technician

Company: CVS Health

Location: Loganville, GA

Posted Jan 24, 2025

FLORAL/CLERK

Company: Kroger

Location: Marietta, GA

Posted Jan 24, 2025

The job description involves assisting in the design and merchandising of floral items, providing excellent customer service, and maintaining a clean, organized workspace. Responsibilities include greeting customers, creating floral arrangements, packaging orders, maintaining customer records, and adhering to company policies. The ideal candidate should have strong communication skills, the ability to multi-task, and teamwork capabilities. Past retail experience and knowledge of employment laws are preferred. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Vision Center Manager L3

Company: Walmart

Location: Augusta, GA

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Suwanee, GA

Posted Jan 24, 2025

Sales Consultant Trainee Full-Time

Company: CarMax

Location: Morrow, GA

Posted Jan 24, 2025

CarMax, a leading used car retailer, is seeking sales consultants to provide an exceptional customer experience. The role involves guiding customers through the purchasing process, from initial inquiry to financing, and ensuring smooth transactions. CarMax values honesty, transparency, and relationship-building, offering competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as CarMax provides mentorship and ongoing development. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.

Pharmacy Technician

Company: CVS Health

Location: La Grange, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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