Customer Satisfaction Jobs in Atlanta, GA

30,990 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Salesforce Developer - Senior Solution Specialist

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's US Delivery Centers are expanding, offering an opportunity for tech-savvy professionals seeking a collaborative environment. The Customer & Marketing Offering Portfolio focuses on integrated customer solutions, combining creative design, strategy, and digital technologies. The Digital Customer team designs sales and service experiences, aiming to be world-class in customer transformation. Key responsibilities include developing end-to-end Salesforce solutions, performing code reviews, and participating in Agile environments. Required qualifications include a Bachelor's degree in a relevant field, 7+ years of IT experience, and strong Salesforce customization skills. Preferred certifications include Certified Platform Developer I and II. The role involves 10% travel and the ability to co-locate in one of the specified Delivery locations.

Private Client Banker - Georgia Northeast - National Hills - Augusta, GA

Company: JPMorgan Chase

Location: Augusta, GA

Posted Jan 23, 2025

Chase is seeking a Private Client Banker for Branch Banking. The role involves managing relationships with affluent clients, providing tailored financial advice, and generating growth in client balances. The ideal candidate should have 1+ year of Branch Banking experience, a proven track record in client acquisition, and excellent communication skills. A college degree or military equivalent is preferred. The position requires adherence to banking policies and regulations, and successful completion of the SIE exam, FINRA Series 6/7, state registration, and Life licenses. The role is subject to Dodd Frank/Truth in Lending Act qualification requirements and National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.

Store Associate

Company: CVS Health

Location: Douglasville, GA

Posted Jan 23, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Pharmacy Technician

Company: CVS Health

Location: Douglasville, GA

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Mosquito Technician

Company: Rentokil Terminix

Location: Atlanta, GA

Posted Jan 23, 2025

Retail Department Supervisor

Company: The TJX Companies, Inc.

Location: Savannah, GA

Posted Jan 23, 2025

TJ Maxx Store 0365 in Savannah, GA is seeking a customer service-oriented individual to lead a team of associates. The role involves promoting an excellent customer experience, overseeing front-of-store operations, and ensuring a clean, organized store. The successful candidate will have strong communication skills, be able to multi-task, and have at least 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and other services. The position offers a starting pay range of $13.00 to $13.50 per hour, with potential for a 401(k) match, medical/dental/vision benefits, and more based on service or hours requirements.

Business Account Executive

Company: Spectrum

Location: McDonough, GA

Posted Jan 23, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. Primary services include coax delivered Internet, video, and voice, while ancillary services encompass custom hosting, desktop security, data backup, data storage, toll-free, additional email addresses, static IPs, and more. The AE is responsible for generating new customers and meeting sales and revenue goals through prospecting and selling bundled services. They must develop and implement a Territory Plan to expand the customer base, maintain accurate sales records, and meet performance standards. The role requires a Bachelor's degree in business, marketing, or a related field, and outside sales experience is preferred. The company offers a comprehensive pay and benefits package and fosters an inclusive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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