Customer Satisfaction Jobs in Atlanta, GA

30,990 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Benefits Senior Manager

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading company in CRM, AI, and Data, is seeking a Benefits Senior Manager. The role involves developing strategies for US healthcare and time off programs, managing vendor relationships, ensuring compliance, and analyzing benefits data. The ideal candidate should have a Master's degree, 7-10 years of benefits management experience, and strong analytical and negotiation skills. Salesforce is committed to equality and offers comprehensive benefits.

Outside Sales Representative

Company: Spectrum

Location: Dalton, GA

Posted Jan 23, 2025

Pharmacy Intern - Grad

Company: CVS Health

Location: Thomasville, GA

Posted Jan 23, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Staff Pharmacist

Company: CVS Health

Location: Athens, GA

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: Morrow, GA

Posted Jan 23, 2025

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 23, 2025

Windsor Communities, a property management company, is seeking a Service Tech II for their Windsor Old Fourth Ward and Morningside Atlanta communities. The role involves multifamily residential maintenance, including HVAC, plumbing, electrical, and appliance repair. The compensation is $22 per hour with potential quarterly bonuses up to $400. Benefits include a 30% housing discount, performance bonuses, vacation and personal time, and tuition assistance. The ideal candidate should have at least 2 years of experience in multifamily residential maintenance, familiarity with building safety systems, and the ability to use smart devices and property management software. Site-specific certifications such as EPA Type II and CPO are preferred. Windsor Communities offers training, growth opportunities, and is an Equal Opportunity Employer.

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Shift Supervisor Trainee

Company: CVS Health

Location: Warner Robins, GA

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling all customer relations issues. The role requires deductive reasoning, analytical skills, computer skills, and advanced communication abilities. The pay range is $16.00 - $23.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Part-Time Retail Sales Associate

Company: Kohl's

Location: Newnan, GA

Posted Jan 23, 2025

Branch Sales Associate (Part Time)

Company: Grainger

Location: Morrow, GA

Posted Jan 23, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Branch Sales Associate. The role involves managing the entire customer experience, maximizing sales opportunities, and creating customer loyalty. The position is hourly, with an anticipated base pay range of $19.00 to $21.00/hour. Benefits include medical, dental, vision, and life insurance, paid time off, a 401(k) contribution, and employee discounts. The company is committed to equal employment opportunity and fostering an inclusive environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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