Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Atlanta, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger, which includes bagging groceries, maintaining a clean store environment, assisting customers, and performing basic shelf conditioning. The role requires strong customer service skills, effective communication, and the ability to handle stressful situations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include comprehensive healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Inside Sales Representative

Company: Sonepar USA Inc

Location: Savannah, GA

Posted Jan 23, 2025

Capital Electric, a leading electrical distributor with operations in several states, offers a career more than just a job. They provide electrical products and services to contractors, contributing to a sustainable future. The company values diversity and offers a supportive culture, competitive benefits, and opportunities for career growth. The role of an Inside Sales Associate involves maintaining and growing the customer base, providing superior service, increasing sales and margin, and managing project orders. Minimum qualifications include high school diploma, counter experience in electrical distribution, strong customer service background, and proficiency in Microsoft Suite. Benefits include healthcare, paid time off, 401(k) with company match, and professional development programs.

Senior ServiceNow Developer

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Lead Technician, Facility Services, Exterior Services

Company: Walmart

Location: Perry, GA

Posted Jan 23, 2025

Walmart is seeking a Lead Technician, Facility Services, Exterior Services with at least 2 years of commercial landscaping/exterior building maintenance experience and leadership skills. The role involves leading a team of exterior service technicians, ensuring exceptional service delivery, and maintaining exterior spaces. Key responsibilities include landscaping tasks, pest/disease management, and strong customer service. Walmart offers competitive pay, benefits including health, financial, and paid time off, and opportunities for professional development. Minimum qualifications include a valid driver's license, no DUI/DWI convictions in the last 3 years, and 2 years of landscaping experience.

Grocery Clerk

Company: Kroger

Location: Duluth, GA

Posted Jan 23, 2025

Principal Engineer I - React

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 23, 2025

CVS Health is seeking a Principal Engineer I to lead Front Store web development efforts for their e-commerce platform. The ideal candidate should have extensive experience in web development, e-commerce, cloud technologies, and enterprise content management systems. Key responsibilities include architecting, developing, and optimizing high-performance, scalable web applications using React.js and Next.js. The role involves driving technical decisions, mentoring team members, and ensuring exceptional user experiences. The company offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Loganville, GA

Posted Jan 23, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Conyers, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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