Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Platinion Enterprise Solutions Manager

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 23, 2025

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology. Founded in 1963, BCG has a long history of pioneering in the field of business strategy. The firm works closely with clients to drive positive societal impact and sustainable competitive advantage. BCG Platinion, a subsidiary launched in 2000, adds deep technical expertise to BCG's capabilities, focusing on areas like Architecture, Cybersecurity, Digital Transformation, and Enterprise Application. BCG Platinion's teams are interdisciplinary, collaborative, and agile, with extensive IT expertise. They support clients' total digital transformation through technology, design, cybersecurity, and risk management. The role involves managing large-scale ERP projects, restructuring business and IT processes, and optimizing ERP solutions. Candidates should have a degree in a relevant field, 6+ years of IT/ERP consulting experience, and expertise in platforms like SAP, Salesforce, Oracle, Workday, etc.

Fraud Risk Management Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

CFO-Enterprise Value offers finance executives a platform to discuss and implement smart, sustainable growth strategies. They provide deep industry experience, functional insights, data power, and digital tech leadership to help clients make significant changes. The role involves identifying fraud risk scenarios, developing mitigation strategies, leading project teams, understanding client business drivers, and being a trusted advisor to senior leadership. The ideal candidate should have a Bachelor's degree, minimum 1 year of Management Consulting experience in credit risk within Financial Services, and strong analytic skills. Bonus points for an MBA, prior experience in qualifying opportunities and negotiating complex deals, and strong presentation skills.

Baker and Packager Associate

Company: Walmart

Location: Savannah, GA

Posted Jan 23, 2025

The Bakery/Packager position at Sam's Club involves preparing fresh baked items daily, maintaining a clean and organized workspace, and providing excellent customer service. The role requires multi-tasking, problem-solving, and the ability to work in fast-paced environments. The ideal candidate thrives in such settings, prioritizes member satisfaction, and can stand for long periods. They should also be a team player, leveraging digital tools to drive sales and improve the shopping experience. Competitive pay, benefits, and opportunities for career growth are offered.

Produce Associate

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 23, 2025

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Brunswick, GA

Posted Jan 23, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products are available. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs. The ideal candidate should have food service experience, be comfortable with change, and prioritize member satisfaction.

Veterinary Assistant - 002111

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

CDTS Analyst

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture's Corporate Development & Transaction Services (CDTS) team, part of the Accounting and Finance organization, is seeking a detail-oriented and broad-minded individual for a Corporate Development & Transaction Services Analyst role. The team, consisting of over 800 professionals worldwide, works closely with sales, solutions, and legal teams to shape and price complex consulting and outsourcing arrangements. The role involves preparing financial models, supporting pricing approach, and ensuring compliance with US GAAP, Accenture Policy, and Commercial Standards. After the first year, the analyst can join Accenture's Finance Development for further experiences in CDTS due diligence, mergers & acquisitions, and post-merger integration teams.

Operational Risk Principal Director

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

The text describes a job opportunity for a top-performing risk management professional with extensive experience in information security and financial services. The role involves assessing and managing risks, leading the design of process-based solutions, and implementing resiliency strategies. The ideal candidate should have a minimum of 12 years in an information security environment, 10 years in risk management consulting in financial services, and 10 years leading a security strategy. Bonus points for relevant certifications and advanced degrees. The company, CFO-Enterprise Value, aims to help clients mitigate enterprise-wide risks and grow sustainably using smart tools and digital tech leadership.

Veterinary Assistant - 0005125

Company: Banfield Pet Hospital

Location: Decatur, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers, where professionals can advocate for pets, educate clients on pet health, and access learning opportunities for career advancement. The role involves assisting veterinarians and technicians, maintaining hospital standards, and educating clients about preventive care. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets, along with potential for professional growth and community involvement.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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