Customer Satisfaction Jobs in Atlanta, GA

30,992 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

SFCC B2B Architect

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Product Manager

Company: Rheem

Location: Roswell, GA

Posted Jan 23, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Product Manager for its Water Heater Division in Roswell, GA. The role involves overseeing the product life cycle, managing development, profitability, and market share growth. The Product Manager will partner with business teams, develop a product roadmap, and lead cross-functional teams on product development projects. Qualifications include a Bachelor's degree, 6-8 years of product management experience, and proficiency in MS Office Suite. Strong analytical, organizational, and communication skills are required. Rheem is an Equal Opportunity Employer.

Power Equipment Operator S4

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 23, 2025

O9 Solution Architect - Supply Chain Planning Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture is seeking a Solution Architect - Supply Chain Planning Manager. The role involves serving as the chief planner/architect for delivery initiatives, configuring systems to support business requirements, and architecting planning solutions using O9 and MRP. The ideal candidate should have a Bachelor's degree or equivalent with a minimum of 3 years of experience in implementing O9 modules. Additional experience in designing solutions in O9, hands-on experience with various planning processes, and knowledge of integrating planning functions with other business functions are beneficial. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Supervisor, Production

Company: Sysco

Location: College Park, GA

Posted Jan 23, 2025

Customer Service Associate

Company: Walgreens

Location: St. Marys, GA

Posted Jan 23, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule. Preferred qualifications include retail experience and prior Walgreens experience.

Dishwasher

Company: Cracker Barrel

Location: Norcross, GA

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Norcross, GA emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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