Customer Satisfaction Jobs in Atlanta, GA

30,992 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Phlebotomist Specialist

Company: Labcorp

Location: Morrow, GA

Posted Jan 23, 2025

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 23, 2025

Commercial Leader - Americas

Company: GE Vernova

Location: Atlanta, GA

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: La Grange, GA

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful completion of the training program leads to eligibility for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount.

Manager, Sales Recruiting

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading CRM company, is seeking a Manager, Sales Recruiting to lead a team of recruiters. The role involves partnering with business leaders, creating a strong recruitment strategy, and driving hiring goals. The ideal candidate should have experience in a fast-paced sales environment, a proven track record in sales recruiting leadership, and strong business acumen. Salesforce is committed to equality and diversity, offering competitive compensation and benefits.

Retail Part Time Sales Associate

Company: The TJX Companies, Inc.

Location: Buford, GA

Posted Jan 23, 2025

TJ Maxx Store 1095 in Cumming, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

VP - ES Global People Services

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce is seeking a VP of Employee Success People Services to lead a global team, driving operational excellence and a premier employee experience. The role involves optimizing Tier 0, 1, and 2 services, integrating AI-powered Agentforce, and fostering collaboration with Centers of Expertise. Key responsibilities include service design and optimization, employee-centric service delivery, operational excellence, collaboration and relationship building, team leadership and development, and technology and process innovation. The ideal candidate should have a Bachelor's degree in HR or related field, 10+ years of HR experience, expertise in HRIS systems, and a proven track record in managing People Services functions in a global environment.

Store Associate

Company: CVS Health

Location: Buford, GA

Posted Jan 23, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Lead, Part Time - Merchant's Walk

Company: Gap Inc.

Location: Marietta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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