Customer Satisfaction Jobs in Atlanta, GA

30,992 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Quality Specialist (Remote - NC, SC, GA, AZ, CA)

Company: First Citizens Bank

Location: Dublin, GA

Posted Jan 23, 2025

This remote role, available in NC, SC, GA, AZ, and CAT, focuses on call quality monitoring, process adherence, and enhancing client experience within the Customer Contact Center. The role involves reviewing team performance, identifying improvement areas, and providing coaching. It also includes business support, client service strengthening, and continuous improvement of call center processes. Qualifications include a high school diploma or GED, 3 years of customer service experience, and proficiency in call center monitoring software.

Shift Supervisor Trainee

Company: CVS Health

Location: Morrow, GA

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful completion of the training program leads to eligibility for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Store Associate

Company: CVS Health

Location: Buford, GA

Posted Jan 23, 2025

Food Service Worker

Company: Sodexo

Location: Savannah, GA

Posted Jan 23, 2025

Part-Time Retail Sales Associate

Company: Kohl's

Location: Buford, GA

Posted Jan 23, 2025

Global Transportation Operations Manager

Company: Google

Location: Atlanta, GA

Posted Jan 23, 2025

Google is seeking a Global Transportation Operations Manager with extensive experience in supply chain, manufacturing, and transportation industries. The role involves managing all transportation activities, enhancing customer experience, and driving efficient transit at reduced costs. The manager will guide strategic global transportation operations, serve as a subject matter expert, and develop programs for process improvement. The position offers a competitive salary range of $156,000-$234,000 + bonus + equity + benefits.

Digital Sales - Senior Analyst, North America

Company: Avanade

Location: Atlanta, GA

Posted Jan 23, 2025

Avanade is seeking a Sr. Analyst, Digital Sales Support to join their Digital Demand Center. The role involves supporting sales teams in closing new business efficiently, collaborating with upper management to achieve sales growth targets, and developing processes and tools for sales growth. Key responsibilities include lead generation and qualification, sales conversion, data management and analysis, and collaboration with partners. The ideal candidate should have 2+ years of experience in digital marketing, demand generation, or sales, with a proven track record of achieving sales targets. Strong analytical skills, excellent communication, and CRM system proficiency are required. Avanade offers a competitive compensation package, extensive training, and a diverse, inclusive culture.

Principal Product Manager | Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Outside Sales Representative

Company: Spectrum

Location: La Grange, GA

Posted Jan 23, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. Preferred qualifications include previous sales experience and knowledge of cable or telecommunications services.

Retail Backroom Associate Home Goods

Company: The TJX Companies, Inc.

Location: Marietta, GA

Posted Jan 23, 2025

TJ Maxx Store 0344 in Marietta, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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