Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Reconditioning Associate

Company: CarMax

Location: Savannah, GA

Posted Jan 23, 2025

VP of Engineering (AUX)

Company: QAD

Location: Atlanta, GA

Posted Jan 23, 2025

QAD is seeking a VP of Engineering to lead a team of developers and leaders, delivering best-in-class solutions for customers and internal stakeholders. The role involves championing customer satisfaction, providing technical leadership, driving operational excellence, and identifying strategic investment opportunities. The position is remote with a preference for candidates in Central or Eastern US timezones. QAD offers a competitive compensation package, a collaborative culture, and opportunities for growth in a leading provider of adaptive cloud-based enterprise software for global manufacturing companies.

Pharmacy Technician

Company: CVS Health

Location: Lithia Springs, GA

Posted Jan 23, 2025

Customer Specialist

Company: CarMax

Location: Athens, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Monroe, GA

Posted Jan 23, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. The ideal candidate should possess attention to detail, customer service skills, strong communication, mathematical reasoning, and problem-solving abilities.

Business Account Executive (Bilingual Spanish)

Company: Spectrum

Location: Gainesville, GA

Posted Jan 23, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. Primary services include coax delivered Internet, video, and voice, while ancillary services encompass custom hosting, desktop security, data backup, data storage, toll-free, additional email addresses, static IPs, and more. The AE is responsible for generating new customers and meeting sales and revenue goals through prospecting and selling bundled services. They must develop and implement a Territory Plan to expand the customer base, focusing on generating new Internet, voice, and video customers. The role requires a complete understanding of Spectrum Business coax services, rates, and applicable taxes, along with strong selling skills and product knowledge. The AE must maintain accurate records of sales activities and meet performance standards. A Bachelor's degree in business, marketing, or a related field is required, with outside sales experience and a proven sales history preferred.

Sr. Change Management Consultant- Business Development

Company: Esri

Location: Atlanta, GA

Posted Jan 23, 2025

Esri is seeking an experienced professional with a background in consulting, business development, and sales to help organizations achieve their geospatial objectives. The role involves partnering with Esri customers and account teams to drive strategic conversations promoting change management engagements. Key responsibilities include prospecting, developing, and proposing change management strategies, maintaining a healthy pipeline of business development opportunities, and using solution-selling skills to understand customer needs. The ideal candidate should have 5+ years of experience in enterprise business development/sales, account planning, and account management at executive levels, along with strong analytical, interpersonal, and communication skills. Esri offers a competitive total rewards strategy, including health and welfare benefits, 401(k) programs, and opportunities for personal and professional growth. The company is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Client Service Coordinator - 001571

Company: Banfield Pet Hospital

Location: Atlanta, GA

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring efficient and friendly service. The CSC maximizes productivity of the veterinary medical team, promotes hospital services to attract new clients, and coordinates pet care in a welcoming environment. They educate clients about wellness plans, preventative care, and hospital services, and handle administrative tasks including managing finances and maintaining accurate records. The role requires strong communication skills, organizational abilities, problem-solving skills, and client service skills.

Sr. Adoption Strategy Consultant- Business Development

Company: Esri

Location: Atlanta, GA

Posted Jan 23, 2025

Esri is seeking an experienced professional with a background in consulting, business development, and sales to help organizations achieve their geospatial objectives. The role involves partnering with Esri customers and account teams to drive strategic conversations promoting change management engagements. Key responsibilities include prospecting, developing, and proposing change management strategies, maintaining a healthy pipeline of business development opportunities, and using solution-selling skills to understand customer needs. The ideal candidate should have 5+ years of experience in enterprise business development/sales, account planning, and account management at executive levels, along with strong analytical, interpersonal, and communication skills. Esri offers a competitive total rewards strategy, including health and welfare benefits, 401(k) programs, and opportunities for personal and professional growth. The company is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Deliver Driver (NON CDL)

Company:

Location: Winder, GA

Posted Jan 23, 2025

Key Accounts Executive (East)

Company: Datadog

Location: Atlanta, GA

Posted Jan 23, 2025

Datadog is seeking an experienced Key Accounts Executive to target and close new business within large, strategic prospects in high potential companies. The role involves understanding and addressing the pain points of these companies in their cloud operations, and delivering appropriate Datadog solutions. The company values a strong office culture, hybrid workplace, and offers comprehensive benefits including stock equity, professional development, and a competitive salary. The ideal candidate should have 5+ years of enterprise sales experience, a proven track record of meeting/exceeding sales goals, and the ability to work in an innovative tech environment. The role requires extensive travel and a self-starter mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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