Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Cashier

Company: Kroger

Location: Decatur, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Cashier

Company: Kroger

Location: Gainesville, GA

Posted Jan 23, 2025

Professional Services Manager, Manufacturing

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk Consulting is seeking a Manufacturing Consulting Manager for North America. The role involves leading a team of professionals, guiding customers in building their data strategy, and shaping service delivery. The ideal candidate should have a Bachelor's degree in Engineering, at least 7 years of Manufacturing industry experience, and proficiency in Autodesk products. Responsibilities include managing consultants, driving strategic thinking, and developing a manufacturing solution portfolio. Autodesk offers a competitive compensation package, including a salary range of USD 118,100 - 191,070 per year.

Sr. Project Lead, Digital Order Fulfillment

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 23, 2025

Chick-fil-A is seeking a Senior Project Lead for Digital Order Fulfillment. The role involves designing optimal customer digital experiences, identifying gaps, and navigating complex requirements. The candidate should have experience in digital product management, preferably where digital product meets physical operations and service processes. They will serve as a liaison between the Digital Commerce team and other business areas, advocating for sales channel-specific enhancements. The role requires strong communication skills, ability to build relationships, and drive outcomes. The ideal candidate will have a Bachelor's degree and 4+ years of professional experience, preferably in restaurant operations or digital product management.

VP Sales

Company: Taylor Morrison

Location: Alpharetta, GA

Posted Jan 23, 2025

The job posting is for a Vice President of Sales at Taylor Morrison, a role that involves strategic business partnership, leadership of a sales team, and contributing to the realization of customers' dreams of owning a TM home. Key responsibilities include developing and maintaining sales plans, training and coaching sales associates, recruiting and evaluating staff, driving internet sales, managing MLS listings, assisting in land acquisition, overseeing model home complex design, managing budgets, and developing compensation programs. The ideal candidate should have a Bachelor's degree in Business, 10+ years of direct sales management experience in homebuilding, excellent communication skills, and computer literacy.

Food Service Worker

Company: Aramark

Location: Gainesville, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Kennesaw, GA

Posted Jan 23, 2025

Oracle EBS Financials SC

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte is seeking a Diamond-level Oracle Partner Network member to join their team as an Oracle Financials Senior Consultant. The role involves leading client engagements, identifying and implementing technology and business solutions, and managing business requirements. Required qualifications include 2+ complex, full lifecycle Oracle EBS or PeopleSoft Financials implementations, extensive experience with Oracle or PeopleSoft modules, and demonstrated expertise in systems strategy, business requirements, and process design. The position offers a competitive wage range of $113,325 - $188,875, potential annual incentive, and comprehensive benefits. Deloitte values a diverse, equitable, and inclusive culture, offering opportunities for professional development and growth.

Senior Consultant - Cloud Architect - Business Consulting

Company: Infosys

Location: Atlanta, GA

Posted Jan 23, 2025

Infosys Consulting is hiring a Senior Consultant - Cloud Architect with 5+ years of experience in management consulting and cloud technologies. The role involves designing and deploying cloud solutions, mentoring, and collaborating with clients. The ideal candidate should have expertise in AWS, Azure, Google Cloud, and DevOps tools. They must possess strong communication skills and the ability to travel up to 80%. Benefits include comprehensive insurance, retirement plans, and paid time off.

Senior Client Engagement Manager

Company: Flexport

Location: Atlanta, GA

Posted Jan 23, 2025

Flexport, a company valued at $8 billion, is seeking a Senior Client Engagement Manager. This role involves managing relationships with key merchants, ensuring their satisfaction, and driving sustainable growth in fulfillment services. The ideal candidate should have a Bachelor's degree, 5+ years of experience in account management or client success, and strong knowledge of e-commerce fulfillment processes. They must possess excellent communication skills, analytical abilities, and a proactive problem-solving mindset. The role offers a salary range of $100,800—$126,000 USD.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Morrow, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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