Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Accounting and Finance Development Program Associate - HYBRID

Company: Unum Group

Location: Atlanta, GA

Posted Jan 23, 2025

Unum offers a comprehensive Accounting and Finance Development Program that provides high visibility within the Finance organization and numerous opportunities for career growth. The program includes 3-4 cross-functional job rotations, a training and development component, and support for pursuing a relevant Finance credential (CPA or CFA). Key features include award-winning culture, inclusion and diversity, performance-based incentives, competitive benefits, mental health support, career advancement opportunities, and flexible work environments. Unum, a Fortune 500 company, is a leading provider of employee benefits worldwide with a base salary range of $53,300.00-$100,700.00 and additional benefits like healthcare, insurance, performance-based incentives, paid time off, and a 401(k) retirement plan.

Client service Representative

Company: Banfield Pet Hospital

Location: Roswell, GA

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring excellent communication with associates and clients. The CSC promotes hospital services to attract new clients, educates them about wellness plans and preventative care, and assists with administrative tasks. They are expected to live by Mars, Inc.'s Five Principles, which include Quality, Responsibility, Mutuality, Efficiency, and Freedom. The role requires strong leadership, customer focus, integrity, and excellent communication skills. The CSC must be able to multitask, solve problems, and work independently. They should be comfortable around pets and capable of working long hours, including weekends and evenings.

AVP, DevOps - Hybrid

Company: Unum Group

Location: Atlanta, GA

Posted Jan 23, 2025

Unum, a Fortune 500 company and leading employee benefits provider, is seeking a forward-thinking AVP of DevOps. The role involves strategic design and implementation of DevOps, CI/CD, Quality Assurance, and GenAI solutions. The ideal candidate should have a Bachelor's degree (Master's preferred), expertise in Azure, GitHub DevOps, and CI/CD platforms, and hands-on experience with AI-driven coding tools. Key responsibilities include driving successful implementation of DevOps solutions, mentoring employees, managing domain-specific architects, and overseeing architectural designs for stability and scalability. Unum offers competitive benefits including healthcare, insurance, performance-based incentives, paid time off, and a 401(k) plan.

Edit Apprentice

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 23, 2025

Warner Bros. Discovery is offering a 2-year Edit Apprentice position in support of WBD Sports. The role involves providing editorial support for promotional and programming projects, working closely with editors, producers, and other creatives. The apprentice will gain experience in video, sound design, and graphics editing, and will be mentored to strengthen their skills. The position offers full-time benefits, paid time off, exclusive events, and access to learning resources. WBD values diversity and inclusion, and the role requires proficient communication, organizational skills, and the ability to adapt to project deadlines.

Client Service Coordinator - 001049

Company: Banfield Pet Hospital

Location: Buford, GA

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring efficient and productive operations, and providing exceptional client service. The CSC promotes hospital services, maximizes the number of pets seen, and coordinates care in a welcoming and friendly manner. They educate clients about wellness plans and preventative care, assist with documentation and billing, and maintain accurate financial records. The role requires strong communication skills, organizational abilities, problem-solving skills, and client service skills. The CSC exemplifies the Five Principles of Mars, Inc., demonstrating leadership, customer focus, integrity, and efficiency.

Visual Merchandiser (Perimeter)

Company: H&M

Location: Roswell, GA

Posted Jan 23, 2025

Management Trainee

Company: Enterprise Mobility

Location: Alpharetta, GA

Posted Jan 23, 2025

Staff Engineer - iOS

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 23, 2025

Detailer

Company: CarMax

Location: Columbus, GA

Posted Jan 23, 2025

The job posting is for a position at CarMax, a leading used car retailer. The role involves various tasks such as interior and exterior cleaning, paint touch-ups, wet sanding, buffing, and final quality inspections of vehicles. The employee will also be responsible for zone maintenance, vehicle receiving, inventory scanning, and customer service. The position requires completing Kronos training, reconditioning associate certifications, and adhering to CarMax's 5S standards. The working conditions involve indoor and outdoor environments, and the employee must be able to lift up to 50 lbs. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.

FDS-IM Technical Project Manager

Company: Leidos

Location: Norcross, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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