Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Purchasing & Warehouse Coordinator - Georgia

Company: Tenaska

Location: Franklin, GA

Posted Jan 22, 2025

The job role of Purchasing/Warehouse Coordinator involves maintaining records of fixed assets, dealing with vendors for orders and deliveries, managing inventory, and ensuring compliance with terms and conditions. The role requires strong communication skills, experience in purchasing and warehouse work, and proficiency in using computerized systems. Physical demands include standing for long periods, bending, stooping, and lifting up to 75 pounds. The position necessitates extended working hours, varied shifts, and occasional weekend and holiday work. Tenaska is an equal opportunity employer.

Customer Service Associate

Company: Walgreens

Location: Savannah, GA

Posted Jan 22, 2025

The text describes a job role focused on delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, providing efficient checkout service, resolving customer issues, and sharing customer service best practices with team members. The role also involves operational tasks such as maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Customer Success Manager

Company: Evident ID

Location: Atlanta, GA

Posted Jan 22, 2025

Evident, a VC-backed technology startup based in Atlanta, GA, is seeking a Customer Success Manager. The role involves managing a book of business, driving customer adoption and retention, and working closely with leadership. The ideal candidate should have a BSBA degree, 13+ years of customer success or account management experience, and expertise in data analysis. Benefits include competitive pay, full medical benefits, unlimited PTO, and a supportive work environment. Evident has been recognized as one of Atlanta's Coolest Companies and a Top 10 Fastest Growing Company.

Sales Development Representative

Company: ServiceTitan

Location: Atlanta, GA

Posted Jan 22, 2025

ServiceTitan, a leading software platform for trades, seeks a Sales Development Representative. The role involves sourcing leads, booking product demonstrations, and collaborating with Account Executives to close deals. Successful candidates will receive extensive coaching and development. Key responsibilities include building a strong pipeline, communicating product value, and exceeding daily KPIs and monthly quotas. The ideal candidate possesses exceptional communication skills, ambition, coachability, team spirit, and adaptability. The company offers a supportive work environment with flexible schedules, family-friendly benefits, ongoing learning opportunities, and comprehensive health & wellness perks.

UX/CX Designer

Company: Accenture

Location: Atlanta, GA

Posted Jan 22, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Brunswick, GA

Posted Jan 22, 2025

Dishwasher

Company: Cracker Barrel

Location: Alpharetta, GA

Posted Jan 22, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Alpharetta, GA, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Salesforce Field Service Lightning Technical Architect

Company: Accenture

Location: Atlanta, GA

Posted Jan 22, 2025

Accenture is seeking a dynamic Technical Architect with 5+ years of Salesforce experience, including 2 years in Salesforce Field Service (SFS). The ideal candidate will lead discovery sessions, design solutions, and provide architectural oversight. They will work closely with clients, vendor teams, and internal delivery teams. The role involves understanding client business processes, creating solution estimates, and managing expectations. The successful candidate will also mentor junior team members and stay updated with Salesforce technologies like Lightning, Einstein, and Bolt. Accenture offers extensive training, support, and opportunities for professional growth.

AWS Solutions Architect

Company: Accenture

Location: Atlanta, GA

Posted Jan 22, 2025

UX/CX Designer, Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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