Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Shift Supervisor Trainee

Company: CVS Health

Location: Augusta, GA

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for promotions to Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Print Production Lead

Company: Staples

Location: College Park, GA

Posted Jan 22, 2025

Staples is hiring immediately for a Print Production Lead position. The role involves managing and maintaining the production workflow for print, being the 'go-to' person for machine operations and production processes. The individual will collaborate with customers, train associates, and maintain machine functionality. Essential skills include flexibility, attention to detail, conflict management, honesty, customer service, and basic computer skills. Staples offers great perks including full-time hours, paid time off, career development, weekly pay, and comprehensive benefits.

Pharmacy Intern

Company: CVS Health

Location: Roswell, GA

Posted Jan 22, 2025

Administrative Assistant (AA)

Company: DaVita

Location: College Park, GA

Posted Jan 22, 2025

DaVita Dialysis is seeking a skilled administrative assistant to guide business initiatives. The role involves organizing events, using Microsoft Office applications, and providing top-notch customer service. The company culture emphasizes community, clinical excellence, and professional growth. Benefits include comprehensive health coverage, 401k match, and various development programs. DaVita values diversity and equal opportunity, offering a competitive rewards package.

Executive Underwriter, Large Property

Company: Liberty Mutual Insurance

Location: Atlanta, GA

Posted Jan 22, 2025

Liberty Mutual's Major Accounts Property team manages monoline property accounts with high Total Insured Values. They analyze customer exposures, hazards, and financial information to select appropriate terms and conditions. The role requires extensive underwriting experience, preferably in single carrier property, and a degree in Business. A CPCU or professional insurance designation is preferred. The successful candidate will manage a portfolio of brokers/agents & clients, develop profitable business, and collaborate across teams. Liberty Mutual values diversity, equity, and inclusion, offering comprehensive benefits and learning opportunities.

Relationship Banker - Atlanta Bank of America Plaza Financial Center

Company: Bank of America

Location: Atlanta, GA

Posted Jan 22, 2025

Bank of America is seeking a Lobby Associate to engage clients, educate them on self-service resources, and assist with transactions. The role involves building relationships, understanding clients' financial needs, and connecting them to appropriate solutions. Key responsibilities include processing cash transactions, adhering to bank policies, and managing client experience. The ideal candidate is a motivated self-starter with strong communication skills, problem-solving abilities, and experience in financial services.

Senior Executive Administrative Assistant

Company: CarMax

Location: Kennesaw, GA

Posted Jan 22, 2025

CarMax Auto Finance is seeking an experienced administrative professional to support the Senior Vice President and other executives. The role involves advanced planning, organization, and project support, managing calendars, coordinating travel, and providing analysis and reporting. The ideal candidate will have strong Microsoft Office skills, excellent customer service, adaptability, and a positive attitude. They will also mentor other administrative assistants and support new hire onboarding.

Part-Time Stockroom Operations Associate

Company: Kohl's

Location: Buford, GA

Posted Jan 22, 2025

The role involves delivering excellent customer service, managing store operations, and processing freight and replenishment. Key responsibilities include receiving and processing product, replenishing sales floor stock, engaging customers, and executing product protection standards. The role also involves participating in new hire training and meeting individual goals. Required skills include strong customer service, multitasking, attention to detail, and communication skills. No retail experience is required, but flexible availability is needed. The pay starts at $13.00.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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