Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: Savannah, GA

Posted Jan 22, 2025

The role involves leading and developing teams, providing feedback, communicating with associates, driving financial performance, ensuring customer satisfaction, supervising and mentoring associates, ensuring compliance with company policies, and valuing diversity and integrity. Walmart offers competitive pay, benefits including health, financial, and paid time off, and education benefits through Live Better U.

Apprentice Technician - Night Shift

Company: CarMax

Location: Norcross, GA

Posted Jan 22, 2025

CarMax offers an apprenticeship for aspiring automotive mechanics to learn and grow their skills in a fast-paced, supportive environment. The role involves repairing various vehicles, working as part of a team, and adhering to high safety and cleanliness standards. Benefits include paid vacation, medical and retirement plans, and vehicle purchase discounts. CarMax is known for its commitment to employee development, diversity, and being one of the FORTUNE 100 Best Companies to Work For.

Sr Enterprise Account Executive - Services

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to connect people, systems, and processes for smarter, faster, and better ways to work. The job posting is for a sales role based in Atlanta, GA, requiring 10+ years of sales experience in software or solutions. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Pharmacy Technician

Company: CVS Health

Location: Gainesville, GA

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Automotive Technician

Company: CarMax

Location: Roswell, GA

Posted Jan 22, 2025

CarMax is hiring Automotive Technicians in Roswell, Georgia. The role involves repairing and reconditioning vehicles to meet CarMax's high standards. Technicians will work in a skilled team, enjoy a modern work environment, and receive support for learning and development. Benefits include paid time off, medical coverage, 401k with company match, vehicle discount, and tuition reimbursement.

Oracle HCM Cloud Payroll Sr. Consultant

Company: Infosys

Location: Atlanta, GA

Posted Jan 22, 2025

Infosys is hiring a Senior Consultant for Oracle Payroll Cloud implementation and support. The role involves interfacing with key stakeholders, leading discussions for design and development of payroll components, and managing data migration, integrations, and reports. Required qualifications include a Bachelor's Degree or equivalent, 4+ years of IT experience, and 3+ years in Oracle Payroll Cloud implementation and support. Strong understanding of US Payroll processing, integrations, and hands-on experience with Fusion HCM tools is necessary. Preferred qualifications include experience with other HCM Cloud modules, proficiency in Core HR, Payroll, and Compensation processes, and ability to communicate complex solutions to diverse teams.

Supply Associate

Company: CarMax

Location: Carrollton, GA

Posted Jan 22, 2025

CarMax is a company that provides exceptional customer service and has a strong focus on training and diversity. They offer various job opportunities, including the Supply Associate role, which involves assisting technicians with part numbers, inventory control, and customer service.

Retail Merchandise Coordinator

Company: The TJX Companies, Inc.

Location: Conyers, GA

Posted Jan 22, 2025

TJ Maxx Store 0556 in Conyers, GA is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $13.00 to $13.50 per hour. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Pharmacy Technician

Company: CVS Health

Location: Conyers, GA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, a supportive work environment, and opportunities for growth and development.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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