Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Staff Pharmacist FT

Company: CVS Health

Location: Marietta, GA

Posted Jan 22, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. The company is committed to transforming healthcare, improving access, lowering costs, and delivering personalized, convenient, and affordable services. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. Their responsibilities include managing patient health, overseeing pharmacy operations, ensuring compliance with regulations, and supporting positive patient experiences.

Retail Sales Associate

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Jan 22, 2025

TJ Maxx Store 0181 in Atlanta, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx encourages a positive store culture, embracing diversity and unique perspectives. The position involves processing purchases, promoting loyalty programs, and participating in store recovery. The company values candidates with strong communication skills, the ability to multi-task, and a retail customer experience background.

Pharmacy Intern

Company: CVS Health

Location: Cartersville, GA

Posted Jan 22, 2025

Retail Sales Supervisor

Company: Staples

Location: Canton, GA

Posted Jan 22, 2025

Lead Product Support Representative

Company: UKG

Location: Atlanta, GA

Posted Jan 22, 2025

Logistics/Customer Service Delivery Driver

Company: Kroger

Location: Morrow, GA

Posted Jan 22, 2025

The job description is for a delivery driver role at Kroger, requiring a valid driver's license, excellent customer service skills, and the ability to lift up to 50 lbs. The role involves delivering customer orders, maintaining professionalism, and adhering to Kroger's safety and food safety guidelines. Kroger offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Dublin, GA

Posted Jan 22, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

(USA) Member Team Lead

Company: Walmart

Location: Macon, GA

Posted Jan 22, 2025

The job involves assisting management in supervising associates, communicating membership information, providing member service, overseeing assigned areas, completing accounting records, developing processes, ensuring compliance with company policies, leading teams, and participating in various benefits. The role requires 6 months of retail experience and 6 months of customer service experience, and offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits.

FT Staff Pharmacist

Company: CVS Health

Location: McDonough, GA

Posted Jan 22, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Duluth, GA

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders with attention to freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The role requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, read shelf tags, and possess basic math skills. Previous experience in retail, warehousing, or customer service is a plus. Kroger, the employer, emphasizes its commitment to its employees' well-being, offering comprehensive benefits including healthcare, paid time off, emotional support, financial tools, associate discounts, tuition reimbursement, and growth opportunities.

Inventory Manager

Company: BD

Location: Conyers, GA

Posted Jan 22, 2025

BD, a leading global medical technology company, is seeking an Inventory Manager. The role involves daily communication with corporate inventory teams and distribution leadership to implement and enforce inventory control systems. Key responsibilities include ensuring profitable growth, managing inventory control targets, and leading the supervisory team. The ideal candidate should have a Bachelor's degree or equivalent experience, 2+ years of leadership experience, and knowledge in distribution operations. BD values collaboration, innovation, and work-life balance, offering opportunities for growth and development.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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