Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Customer Advocate

Company: Delta Dental Ins.

Location: Alpharetta, GA

Posted Jan 22, 2025

Delta Dental's Contact Center is seeking a Customer Advocate with at least one year of experience. The role involves handling complex inquiries regarding eligibility, benefits, claims status, policies, and procedures. Key responsibilities include providing superior customer service, expediently accessing reference materials, and documenting each customer encounter. The ideal candidate should possess excellent customer service skills, strong organizational skills, and the ability to maintain confidentiality. Delta Dental offers a competitive rewards package including base and incentive pay, robust medical benefits, and a holistic wellbeing program.

Outside Sales Representative

Company: Spectrum

Location: McDonough, GA

Posted Jan 22, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. Preferred qualifications include previous sales experience and knowledge of cable or telecommunications services.

Shift Supervisor Trainee

Company: CVS Health

Location: Rome, GA

Posted Jan 22, 2025

Wellness Screener - Southeast Region

Company: Labcorp

Location: Athens, GA

Posted Jan 22, 2025

Labcorp is hiring medical professionals for event testing services, including biometric screenings, COVID-19 tests, and temperature checks. The role involves setup, execution, and breakdown of events with exceptional customer service. Qualified candidates should have medical credentials, 1+ year of healthcare experience, and proficiency in fingerstick blood collection. Benefits are offered for full-time employees.

Senior Solution Sales Executive - Risk & Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Store Associate

Company: CVS Health

Location: Rome, GA

Posted Jan 22, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Retail Customer Experience Coordinator

Company: The TJX Companies, Inc.

Location: Kennesaw, GA

Posted Jan 22, 2025

Homesense is seeking a customer service-oriented individual to lead a team of associates, ensuring a positive customer experience. The role involves promoting loyalty programs, training associates, managing store operations, and addressing customer concerns. The company values a dynamic work environment, encouraging continuous learning and growth. Benefits include a competitive wage, discounts, and various insurance options. Homesense is committed to diversity and inclusion, embracing each employee's unique perspective.

Exterior Services Technician

Company: Walmart

Location: Kingsland, GA

Posted Jan 22, 2025

Walmart is currently hiring Landscape Technicians. The role involves maintaining attractive, clean, and well-kept landscapes through tasks like mowing, pruning, and fertilizing. The position requires outdoor work in various weather conditions and physical labor. Key responsibilities include landscaping year-round, grounds maintenance, and teamwork. Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and time-off benefits. The hourly wage range is $19.00-$35.00, with potential premiums. Minimum qualifications include vocational or technical certification or 2 years' experience in maintenance or construction fields. Preferred qualifications include an associates degree or certification in related fields.

Associate Veterinarian

Company: Chewy

Location: Atlanta, GA

Posted Jan 22, 2025

Exterior Services Technician

Company: Walmart

Location: Brunswick, GA

Posted Jan 22, 2025

Walmart is hiring Landscape Technicians! You will make an impact by keeping landscapes attractive, clean, and well maintained. The position includes mowing, trimming, and pruning year round, as well as performing grounds maintenance on the parking lot and surrounding areas. The company offers competitive pay, performance-based bonus awards, health benefits, financial benefits, and paid time off.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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