Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Merchandise Coordinator

Company: The TJX Companies, Inc.

Location: Kennesaw, GA

Posted Jan 22, 2025

TJ Maxx is a retail company that offers exciting surprises and a fun shopping experience. They have over 1,000 stores with different products and a commitment to the thrill of the find. The company values diversity and inclusivity, and they offer various benefits to their employees. The job description requires excellent communication and organizational skills, as well as the ability to work in a fast-paced environment.

Bakery/Deli Clerk

Company: Kroger

Location: Kennesaw, GA

Posted Jan 22, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and ensuring adherence to food safety regulations. Previous customer service, bakery/deli, or retail experience is beneficial. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PHARMACY/CERTIFIED TECH

Company: Kroger

Location: Duluth, GA

Posted Jan 22, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, and compounding medications. The role requires a high school diploma or equivalent, national/state registration, and the ability to handle confidential information. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Configuration (CX) Inspector (Gate 2) - 1st Shift (Onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 22, 2025

Pratt & Whitney is inviting curious individuals to join their team in Columbus, GA, to transform the future of flight. The role involves advanced inspection processes at the Columbus Engine Center, requiring proficiency in using various tooling and measurement equipment. Excellent interpersonal and organizational skills are needed for a team-oriented environment. The company values diversity of thought and fosters an inclusive culture. Benefits include medical, dental, vision, life insurance, and a 401(k) match. U.S. citizenship is required due to FAA regulations.

Technical Writer/Curriculum Developer

Company: Leidos

Location: Augusta, GA

Posted Jan 22, 2025

Leidos is seeking a Technical Writer/Curriculum Developer for positions at Fort Gordon, GA or Fort Campbell, KY. The role involves creating training manuals from scratch, maintaining and updating training materials, and coordinating with course managers for improvements. The ideal candidate should have a Bachelor's Degree, relevant experience, and an active Secret security clearance. Strong writing skills, knowledge of various software, and ability to travel up to 10% are required. The pay range is $50,700.00 - $91,650.00.

Part Time Associate Banker Georgia South Camp Creek Marketplace (30 hours)

Company: JPMorgan Chase

Location: College Park, GA

Posted Jan 22, 2025

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and educating clients on financial solutions. Key responsibilities include managing lobby traffic, handling everyday transactions, and assisting with new account openings. The ideal candidate should have 6+ months of customer service experience, be detail-oriented, and have cash handling experience. The company, Chase, is a leading financial services firm offering competitive total rewards, benefits, and a diverse, inclusive work environment.

Custodial Supervisor- Savannah College of Arts & Design

Company: Aramark

Location: Atlanta, GA

Posted Jan 22, 2025

The Custodial Supervisor role at Aramark involves maintaining cleanliness and safety through inspections, training, and employee accountability. Responsibilities include conducting daily inspections, enforcing policies, supervising projects, and ensuring effective communication. The ideal candidate should have prior supervisory experience, be physically capable, and possess strong interpersonal skills. Aramark values equal employment opportunity and emphasizes employee development.

Pharmacy Intern

Company: CVS Health

Location: Morrow, GA

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

PRODUCE/CLERK

Company: Kroger

Location: Augusta, GA

Posted Jan 22, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and adherence to safety procedures. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, growth opportunities, and a supportive work environment.

SMB Account Executive - Agentforce & Data Cloud

Company: Salesforce

Location: Atlanta, GA

Posted Jan 22, 2025

Salesforce is seeking experienced Cloud Account Executives to drive revenue growth and foster client relationships for Agentforce and Data Cloud products. The role involves identifying potential clients, crafting tailored solutions, and showcasing how these products can address critical business needs. Salesforce offers world-class enablement, on-demand training, and a strong commitment to equality and community service.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Peachtree City, GA

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders with attention to freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The role requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, read shelf tags, and possess basic math skills. Previous experience in retail, warehousing, or customer service is a plus. Kroger, the employer, emphasizes its commitment to its associates' well-being, offering comprehensive benefits including healthcare, paid time off, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Senior Premier Banker West Walnut Ave Branch

Company: Wells Fargo

Location: Dalton, GA

Posted Jan 22, 2025

Wells Fargo is seeking a Senior Branch Premier Banker (SAFE) in Consumer and Small Business Banking. The role involves proactively acquiring new affluent customers, deepening existing relationships, and advising on financial options. The banker will also maintain knowledge of Wells Fargo's financial solutions, identify client needs, and partner with peers to meet those needs. The position requires 4+ years of customer service experience, 3+ years of relationship building, and 3+ years of product recommendation. Desired qualifications include financial services industry experience, successful completion of FINRA Series 6 and 63 exams, and a state insurance license.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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