Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Pharmacy Technician

Company: CVS Health

Location: Augusta, GA

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Senior Manager Software Engineering, Core Mobile (Slack)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 22, 2025

Salesforce is seeking a Senior Engineering Manager for its Core Mobile team. The role involves leading a team of engineers to build the best mobile application for work, prioritizing initiatives across multiple teams, and fostering a collaborative and inclusive environment. The ideal candidate should have a degree in Computer Science or related field, experience managing iOS & Android engineers, strong organizational skills, and the ability to communicate effectively with diverse audiences.

Service Operations Technician 3

Company: Intuitive

Location: Norcross, GA

Posted Jan 22, 2025

IT Business Solutions Summer Intern - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 22, 2025

Oldcastle APG, a CRH Company, is offering a 2025 Summer Internship Program in Atlanta, GA. The program, running from late May to early August, provides undergraduate students with real-world experience in a global industry-leading organization. Interns will work on projects with IT experts, gaining hands-on experience with cloud-based technologies like Salesforce, Oracle TMS, and Tableau. The role requires strong communication, critical thinking, and problem-solving skills. CRH offers competitive benefits, a diverse culture, and opportunities for growth.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: St. Marys, GA

Posted Jan 22, 2025

HomeGoods is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational standards. The company culture is described as ever-changing yet encouraging, with opportunities for growth and development. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $13.00 to $13.50 per hour.

Insurance Agent

Company: COUNTRY Financial

Location: Gainesville, GA

Posted Jan 22, 2025

Store Manager in Training

Company: CVS Health

Location: Roswell, GA

Posted Jan 22, 2025

H&M Sales Associate

Company: H&M

Location: Suwanee, GA

Posted Jan 22, 2025

Pharmacy Technician

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 22, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Relationship Banker - Wildlight - Yulee, FL

Company: JPMorgan Chase

Location: St. Marys, GA

Posted Jan 22, 2025

The job posting is for a Relationship Banker position in Branch Banking at Chase. The role involves delivering exceptional customer service, building relationships, and providing financial solutions to customers. The ideal candidate should have 1+ year of experience in retail banking sales, excellent communication skills, and the ability to work branch hours including weekends and evenings. The position requires licenses such as SIE, FINRA Series 6/7, state registration, and Life licenses. Chase offers a competitive total rewards package, comprehensive benefits, and a diverse and inclusive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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