Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Sales Associate - Merchant's Walk

Company: Gap Inc.

Location: Marietta, GA

Posted Jan 22, 2025

Athleta, a certified B Corp, is seeking passionate individuals to join their team. The role involves providing excellent customer service, educating customers about products, and promoting brand loyalty. The company values inclusivity, collaboration, and personal/professional growth. Benefits include a merchandise discount, competitive Paid Time Off, volunteer time, extensive 401(k) plan, and health insurance. Athleta is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Accounts Receivable Specialist

Company: TRACTIAN

Location: Atlanta, GA

Posted Jan 22, 2025

The Finance team at TRACTIAN is responsible for managing the company's financial health and ensuring sustainable growth. They oversee financial planning, budgeting, forecasting, and analysis, ensuring all departments have the resources they need to operate efficiently. The Accounts Payable and Payroll Analyst role involves overseeing cash management and outgoing payments, managing the entire payroll process, and ensuring adherence to financial policies and regulatory requirements. The role requires 3+ years of experience in accounts receivable collections or finance roles, proficiency in accounting software, strong analytical and problem-solving skills, excellent communication skills, and hybrid flexibility. The company offers a competitive salary, premium medical, dental, and vision coverage, paid time off, a 401k retirement plan, language learning opportunities, birthday time off, a Gympass membership, sports incentives, and a long-term benefit after four years of service.

Senior Software Engineer

Company: UKG

Location: Alpharetta, GA

Posted Jan 22, 2025

UKG, a leading global software company with 80,000 customers, is seeking innovative Senior Software Engineers. The role involves leading projects, contributing to high-impact software solutions, and mentoring junior colleagues. UKG values its employees with inclusive culture, diverse benefits, and a focus on personal and professional growth. The ideal candidate should have 4+ years of experience, deep expertise in programming languages, and proficiency in version control systems.

Sales Consultant - Cartersville - Spanish bilingual preferred

Company: Sysco

Location: Cartersville, GA

Posted Jan 22, 2025

Sysco Atlanta, LLC is seeking a full-time Outside Sales professional with 0-1 years of experience. The role involves promoting the company's products and services, building relationships with customers, and achieving sales and profit goals. Key responsibilities include developing new business, penetrating existing accounts, and minimizing lost business. The position offers a competitive base salary, bonus, promotional incentives, car allowance, and a robust benefits package. The ideal candidate should have a Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts, or related discipline, or equivalent experience. Preferred qualifications include bilingualism, restaurant management, foodservice outside sales, and chef experience. The role requires a valid driver's license, clean driving record, and current automobile insurance.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Valdosta, GA

Posted Jan 22, 2025

Homesense is a company that encourages employees to let their personality shine and offers high-quality, unique home pieces. They value a positive work environment, customer service, and continuous learning. The role involves delivering excellent customer experiences, maintaining a clean store, and adhering to operational standards. Benefits include discounts, 401(k) contributions, and various insurance options. The company embraces diversity and offers opportunities for career growth.

Retail Sales Associate, Full Time - Henry Town Center

Company: Gap Inc.

Location: McDonough, GA

Posted Jan 22, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the entire family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be communicative, tech-savvy, and problem-solvers, with a focus on continuous improvement. Old Navy offers competitive benefits including merchandise discounts, paid time off, and extensive health insurance.

Cashier

Company: Kroger

Location: Morrow, GA

Posted Jan 22, 2025

The job description is for a Cashier/Checker role in a large grocery chain, Kroger. The primary responsibilities include providing excellent customer service, efficiently processing transactions, handling various payment methods, adhering to company policies, maintaining food safety, ensuring store safety, and staying updated with promotions. The role requires customer service experience, stress management skills, effective communication, and basic math knowledge. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Augusta, GA

Posted Jan 22, 2025

The job description is for a Courtesy Clerk/Grocery Bagger at Kroger, a large grocery chain. The role involves bagging groceries, maintaining a clean store environment, assisting customers, and ensuring safety. Kroger emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety. The company offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Shift Supervisor Trainee

Company: CVS Health

Location: Columbus, GA

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $16.00 - $23.00, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Merchandiser

Company: Coca-Cola

Location: Milledgeville, GA

Posted Jan 22, 2025

Coca-Cola UNITED offers a Merchandiser - Large Store position with a comprehensive benefits package, including paid vacation, medical plan, dental and vision, life insurance, 401(k) match, and exclusive employee discounts. The role involves building displays, replenishing inventory, maintaining product integrity, and providing superior customer service. Requirements include a valid driver's license, reliable vehicle, ability to lift up to 50 pounds, and English language proficiency.

FS Insurance Management Consultant - Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 22, 2025

PwC is offering a Manager position in their Customer Service practice within Operations Consulting services. The role involves helping clients optimize their operations for competitive advantage, focusing on product innovation, supply chain, procurement, manufacturing, service operations, and capital asset programmes. The Manager will work as part of a team, solving complex business issues, and developing a business vision for Insurance companies. Preferred qualifications include a degree in Actuarial Science, Banking and Insurance, or related fields, along with extensive experience in operations management and Insurance Operations Strategy and Transformation. The salary range is $100,000 - $232,000.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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