Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Bakery/Deli Clerk

Company: Kroger

Location: Alpharetta, GA

Posted Jan 22, 2025

The job description is for a Grocery Clerk (Bakery/Deli) role, focusing on preparing items, offering product samples, and ensuring customer satisfaction. Responsibilities include using bakery equipment, maintaining product quality, and adhering to food safety regulations. The ideal candidate should have customer service skills, stress management abilities, and basic math knowledge. Previous bakery or retail experience is beneficial. Kroger, the employer, emphasizes its commitment to employees' well-being, offering comprehensive benefits such as healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Marietta, GA

Posted Jan 22, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

PT Sales Associate

Company: The TJX Companies, Inc.

Location: Norcross, GA

Posted Jan 22, 2025

HomeGoods is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards. The company values a positive store culture, excellent customer service skills, flexibility, strong communication, and organizational abilities. Benefits include an associate discount, EAP, smoking cessation, bereavement, 401(k) contributions, and more. The starting pay range is $13.50 to $14.50 per hour.

Reseller Channel Manager - United States

Company: JumpCloud

Location: Atlanta, GA

Posted Jan 22, 2025

JumpCloud is seeking a seasoned professional with 56 years of experience in managing North American Channel Partners. The role involves day-to-day management of partner relationships, generating pipeline and strategies for new customer acquisition, and designing and executing GTM plans. The ideal candidate should have a proven track record in building revenue-generating partnerships, knowledge in security or infrastructure SaaS products, and success in achieving revenue and growth targets. The company offers a comprehensive benefits package and a flexible paid time off policy. JumpCloud is committed to being Remote First, with teams in 15+ countries and conducting internal business in English.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Douglasville, GA

Posted Jan 22, 2025

The job description is for a Courtesy Clerk/Grocery Bagger at Kroger, a large grocery chain. The role involves bagging groceries, maintaining a clean store environment, assisting customers, and ensuring safety. Kroger emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety. The company offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Client service Representative

Company: Banfield Pet Hospital

Location: Roswell, GA

Posted Jan 21, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients. The CSC promotes hospital services, educates clients about wellness plans and preventative care, and assists with administrative tasks. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, communication, and client service skills. The role requires multi-tasking, problem-solving, and the ability to work in a fast-paced environment with a moderately high noise level.

Sales Associate Atlanta (Buckhead)

Company: Tecovas

Location: Atlanta, GA

Posted Jan 22, 2025

Tecovas is hiring a Sales Associate to support the store leadership team in providing an exceptional customer experience. The role involves selling products, maintaining a well-organized stockroom, and assisting in loss prevention. The ideal candidate should have excellent selling skills, strong organizational skills, and a proactive work ethic. Tecovas offers competitive compensation, free boots, and a generous employee discount. The company is committed to hiring values-aligned individuals and is an equal opportunity employer.

(USA) Continuous Skills Development Manager

Company: Walmart

Location: Statesboro, GA

Posted Jan 22, 2025

The role involves coordinating and overseeing job-related activities, building relationships with stakeholders, and implementing training programs. The individual will also manage change programs, ensuring stakeholder alignment and communicating change initiatives. They will act as a leader, providing development opportunities for associates and ensuring compliance with company policies. The role requires experience in supply chain, manufacturing, or distribution, or relevant education.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 22, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Roswell, GA

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Customer Service Associate

Company: Walgreens

Location: Thomasville, GA

Posted Jan 21, 2025

Walgreens job description: Provides customer service, registers sales, and maintains store operations. Requires fluency in English and willingness to work flexible schedules.

Sales Management Trainee

Company: Enterprise Mobility

Location: Albany, GA

Posted Jan 22, 2025

Enterprise Mobility is currently hiring for its Management Training Program, offering a clear career path with opportunities in various fields. The role involves serving as a face of the company, handling customer service, sales, marketing, finance, and operations. The company provides comprehensive benefits, including competitive compensation, health insurance, 401(k) retirement plan, and employee discounts. The position requires a Bachelor's degree, a valid driver's license, and authorization to work in the US.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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