Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Service Technician Sr - DISPATCHED FROM HOME

Company: Aramark

Location: Atlanta, GA

Posted Jan 21, 2025

The Service Technician Sr - SBE role involves repairing and reconditioning equipment at Market Centers or customer locations. Responsibilities include diagnosing mechanical, electrical, and plumbing issues, providing customer assistance, and maintaining equipment. The role requires a high school diploma, repair skills, and the ability to learn about water line connections and various types of lines. Physical demands include lifting, bending, and extended standing. Aramark values equal employment opportunity and employee development.

Substation Physical Engineer

Company: Leidos

Location: Atlanta, GA

Posted Jan 21, 2025

Leidos is seeking a Substation Physical Engineer with experience in executing substation physical projects. The role involves designing substation electrical projects using knowledge of digital logic design, AC and DC circuits. Successful candidates will work in a fast-paced, diverse environment with opportunities for career development, including EIT, PE, and PMP certifications. The position requires excellent communication skills, ability to meet deadlines, and extensive expertise in physical engineering design package drawings. Leidos is a leading solutions provider in the power delivery sector, recognized by ENR as a top T&D firm.

Sr Enterprise Account Executive - Strategic Retail

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role based in Atlanta, requiring 10+ years of sales experience, preferably in software or solutions sales. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The company values inclusivity and welcomes candidates from diverse backgrounds.

Cook - Berry College

Company: Aramark

Location: Rome, GA

Posted Jan 21, 2025

Store Associate

Company: CVS Health

Location: Suwanee, GA

Posted Jan 21, 2025

Assistant Store Leader

Company: Kroger

Location: Macon, GA

Posted Jan 21, 2025

The job description outlines responsibilities for a store management role at Kroger. Key duties include overseeing all departments, ensuring a positive customer experience, leading teams in merchandising initiatives, managing store operations in the manager's absence, and achieving sales, wage, and profit budgets. The role also involves promoting inclusive leadership, building community relationships, and providing performance feedback to associates. Qualifications include a high school diploma, relevant experience, and staff supervisory experience. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Intern

Company: CVS Health

Location: Statesboro, GA

Posted Jan 21, 2025

CVS Health offers challenging opportunities for pharmacy interns to learn and grow professionally. The company is committed to increasing access, lowering costs, and improving quality of care. As a pharmacy intern, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment.

MEAT/CLERK

Company: Kroger

Location: Norcross, GA

Posted Jan 21, 2025

Field Engineer Level 3 or 4

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 21, 2025

Northrop Grumman is seeking a Field Engineer Level 3 or 4 for the Battlefield Airborne Communications Node (BACN) Program in Warner Robins, GA. The role involves developing technical expertise across engineering, supporting operations and maintenance of complex tactical communication systems, performing preventative and corrective maintenance, troubleshooting hardware/software issues, and administering equipment and environments. The ideal candidate will have a Bachelor's or Master's degree in Science, US Citizenship, and an active Secret security clearance. Preferred qualifications include knowledge of Link-16, VMF, SADL, SAT-J and/or JREAP-C, experience with operating PRC-117, ARC-210, SADL, MIDS JTRS radios, and DoD 8570 IAT Level II or greater certifications. The salary range is $78,700 - $118,100, with potential for bonuses and benefits.

Content Experience Lead - South

Company: Accenture

Location: Atlanta, GA

Posted Jan 21, 2025

Accenture Interactive is seeking a Lead in their Content organization for the South Market Unit. The role involves packaging content offerings, selling business to clients, and delivering as a content SME. The ideal candidate should have extensive experience in scaled content delivery, digital content project management, and client service. They must be able to write and deliver clear sales stories, understand complexities of building and solutioning teams, and navigate integrated delivery models. A Bachelor's degree or equivalent with at least 10+ years of experience is required. Accenture is committed to diversity and equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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