Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Patient Care Technician

Company: Kroger

Location: Jefferson, GA

Posted Jan 21, 2025

The Patient Care Technician (PCT) role involves assisting in maintaining a safe, quality-based healthcare environment, managing patient flow, and providing excellent patient experience. Responsibilities include administrative tasks, EHR documentation, cleaning and organizing clinic space, answering questions, verifying patient identity, determining payment methods, escorting patients, obtaining vital signs, and processing patients following clinic flow. The ideal candidate should have high school diploma, basic computer skills, excellent administrative and communication skills, and basic math skills. Previous healthcare or customer service experience is desired. The Little Clinic offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

70120-Merchandise Associate

Company: The TJX Companies, Inc.

Location: La Grange, GA

Posted Jan 21, 2025

TJ Maxx Store 1343 in Lagrange, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

Pharmacy Technician

Company: CVS Health

Location: Buford, GA

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Atlanta, GA

Posted Jan 21, 2025

CVS Health is seeking a Clinical Advisor, a pharmacist role that leverages clinical skills in a managed care environment. The role involves serving as a clinical expert, providing consulting services, delivering reports, educating clients, and updating benefit elections. Success is measured by client satisfaction and revenue growth. The ideal candidate has 3+ years of managed care pharmacist experience, an active license, strong analytical skills, and proficiency in MS Office. Preferred qualifications include PBM experience, superior writing skills, and industry knowledge. The position offers a competitive pay range, comprehensive benefits, and opportunities for growth.

Branch Sales Manager

Company: TruGreen

Location: Savannah, GA

Posted Jan 21, 2025

Leasing Agent

Company: Placemakr

Location: Atlanta, GA

Posted Jan 21, 2025

Placemakr is a company that combines the best of apartment living, vacation rentals, and hotel stays into one experience. They partner with developers, property operators, and investors to curate a collection of apartment-like spaces in handpicked neighborhoods. Their tech-enabled buildings create unique guest experiences and add value to the underlying real estate. Placemakr is looking for collaborative, driven individuals to join their team as Leasing Agents. The role involves providing exceptional experiences to guests, fostering a one-team mentality, maintaining a safe and compliant environment, communicating effectively, building strong rapport with prospective residents, demonstrating strong sales acumen, and owning all administrative tasks related to leasing. The company offers competitive pay, flexible scheduling, exclusive swag, weekly paychecks, medical, vision, and dental insurance, paid parental leave, paid life insurance, a 401k with employer matching, paid time off, and discounts to stay at select Placemakr properties across the US.

Director, Account Management - Community Institutions

Company: Mastercard

Location: Atlanta, GA

Posted Jan 21, 2025

Mastercard is seeking a dynamic Account Manager for Community Institutions in North America. The role involves building strong relationships with clients, understanding their needs, collaborating with cross-functional teams, managing contracts, developing new business, and providing consultative leadership. The ideal candidate should have proven relationship management skills, strategic thinking, sales expertise, problem-solving abilities, and be a self-starter. Mastercard offers a competitive salary, comprehensive benefits, and opportunities for growth in a diverse, inclusive environment.

MEAT/CLERK

Company: Kroger

Location: Augusta, GA

Posted Jan 21, 2025

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The role requires effective communication, multi-tasking, and teamwork. Desired qualifications include past work experience, knowledge of food handling laws, and previous retail experience. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Operations Manager

Company: CVS Health

Location: Albany, GA

Posted Jan 21, 2025

CVS Health is seeking an Operations Manager to lead a store team, driving execution and performance while enhancing customer service. The role involves overall store management, sales and inventory management, employee staffing, training, financial management, and customer service leadership. The ideal candidate will have strong leadership, communication, and analytical skills, and be able to work flexible hours. The company offers competitive pay, comprehensive benefits, and opportunities for professional development.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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