Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Service Consultant

Company: CarMax

Location: Morrow, GA

Posted Jan 21, 2025

CarMax is seeking a Service Customer Advocate to deliver exceptional customer service. The role involves acting as a liaison between customers and retail technicians or mechanical associates, managing repair orders, and ensuring customer understanding of all recommendations and repairs. The ideal candidate will demonstrate strong interpersonal, communication, and customer service skills, and be able to work in a high-energy, fast-paced environment. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.

Store Associate

Company: CVS Health

Location: Savannah, GA

Posted Jan 21, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, managing cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Member Specialist

Company: Walmart

Location: Gainesville, GA

Posted Jan 21, 2025

The job involves maintaining a clean and organized area, providing excellent member service, assisting with security and safety, training new associates, and complying with company policies. Benefits include competitive pay, health benefits, financial benefits, paid time off, and various other perks. The role requires customer service and retail experience, preferably with front-end equipment operation and mobile retail applications.

Floor Sales Consultant Part Time

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 21, 2025

Inventory Associate

Company: CarMax

Location: Augusta, GA

Posted Jan 21, 2025

CarMax is offering a career opportunity in the auto industry as an Inventory Associate. The role involves learning the business from the ground up, focusing on customer experience, and maintaining vehicle inventory. The job requires a high level of motivation, good communication skills, and the ability to work outdoors in various weather conditions. CarMax is known for its innovative approach in the auto industry, being the nation's largest used car retailer with over 200 locations. The company offers a range of benefits including paid vacation, medical and retirement plans, and car purchase discounts. CarMax is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For®.

Pharmacy Pre-Grad Intern - WM ATL

Company: Walmart

Location: Atlanta, GA

Posted Jan 21, 2025

Full Time Merchandise Coordinator

Company: The TJX Companies, Inc.

Location: Macon, GA

Posted Jan 21, 2025

HomeGoods Store 1035 in Macon, GA is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and services. The starting pay range is $13.00 to $13.50 per hour. HomeGoods values diversity and inclusivity, embracing differences and unique perspectives.

Retail Sales Associate (Early Morning) - Camp Creek M/P

Company: Gap Inc.

Location: College Park, GA

Posted Jan 21, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. They offer high-quality, affordable essentials for the whole family. The company, founded in 1994, values a fast-paced, playful work environment. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include merchandise discounts, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 21, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Branch Manager - Georgia South - Atlanta, GA

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 21, 2025

The job posting is for a Branch Manager position in Branch Banking. The role involves creating a world-class customer experience, educating clients on digital platforms, building partnerships with local businesses, and coaching employees. The ideal candidate should have strong leadership experience, a proven track record in coaching and empowering employees, and the ability to manage competing priorities effectively. They must also be able to adapt to a changing environment and make strong decisions. The position requires successful completion of the Branch Manager training program and NMLS registration under the SAFE Act. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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