Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

STORE/NIGHT CLERK

Company: Kroger

Location: Suwanee, GA

Posted Jan 21, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include promoting trust, gaining product knowledge, ensuring product freshness, adhering to food safety regulations, and maintaining a positive attitude. Qualifications include stress management, basic math skills, and effective communication. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Savannah, GA

Posted Jan 21, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Mechanic

Company: Kroger

Location: Albany, GA

Posted Jan 21, 2025

The job description involves performing preventative maintenance, mechanical repairs, inspections, and testing of equipment. Responsibilities include installing, maintaining, and repairing machinery, setting up machine tools, troubleshooting equipment issues, and maintaining a clean maintenance area. The role requires proficiency in welding and various systems, strong attention to detail, effective communication, and the ability to work independently. The employee must adhere to safety protocols, support plant initiatives, and contribute to food safety and quality systems.

Travel & Expense Analyst

Company: Salesforce

Location: Atlanta, GA

Posted Jan 21, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking a Travel & Expense Analyst for the AMER region. The role involves supervising the expense function, being a subject matter expert on expense policies, and managing processes for company growth. The ideal candidate should have 3-5+ years of experience in an Expense Lead role, preferably in a global tech company, and proficiency in major Expense reporting systems. The role is hybrid, requiring 3 days in the office per week in Indianapolis, IN or Atlanta, GA.

PRODUCE/CLERK

Company: Kroger

Location: Hinesville, GA

Posted Jan 21, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling friendly behavior, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness of merchandise. The role requires effective communication, stress management, and a food handler's permit. Previous retail experience is desired, but not required. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Interior Designer

Company: BRPH

Location: Atlanta, GA

Posted Jan 21, 2025

BRPH is seeking an Interior Designer V for their Atlanta, Georgia office, focusing on Hospitality Projects. The role involves leading design direction and strategy, developing functional requirements, and producing contract documents. The ideal candidate will have extensive knowledge of design principles, building codes, and specifications preparation. They will work directly with clients, tackle complex space planning challenges, and integrate sustainable design practices. The role also includes recruiting, training, and fostering a collaborative design team, contributing to business development, and maintaining project profitability.

Business Development Executive

Company: Infosys

Location: Atlanta, GA

Posted Jan 21, 2025

Infosys is seeking Business Development Executives (BDEs) to drive technological innovation across industries. The role involves representing Infosys, conducting competitive analysis, identifying prospects, and aligning stakeholders. BDEs will also be responsible for proposal development, negotiation, and account management. The ideal candidate should have an MBA degree, work experience, and a strategic mindset. Preferred qualifications include experience leading portfolios and providing market development analysis. Locations for this position are in multiple US hubs.

Vice President, Developer

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Jan 21, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 21, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and ensuring adherence to food safety regulations. Previous customer service, bakery/deli, or retail experience is beneficial. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Hourly Supervisor

Company: Aramark

Location: Buckhead, GA

Posted Jan 21, 2025

The Hourly Supervisor role at Aramark involves improving profitability through high customer service, safety, sanitation, quality, and consistency. Key responsibilities include controlling labor and production costs, auditing service and quality, developing strategies for customer satisfaction, supervising teamwork, and implementing training programs. The role requires 3-5 years of relevant experience and adherence to Aramark's policies and procedures. Aramark values equal employment opportunities and career development.

Pharmacy Intern

Company: CVS Health

Location: Winder, GA

Posted Jan 21, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Roswell, GA

Posted Jan 21, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $16.00 - $24.00. CVS Health provides comprehensive benefits and well-being programs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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