Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Cloud Platform Engineer

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Jan 21, 2025

Senior Business Development Manager

Company: Dolby

Location: Atlanta, GA

Posted Jan 21, 2025

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 21, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

PRODUCE/CLERK

Company: Kroger

Location: Marietta, GA

Posted Jan 21, 2025

Retail Department Supervisor

Company: The TJX Companies, Inc.

Location: Savannah, GA

Posted Jan 21, 2025

TJ Maxx Store 1371 is seeking a customer service-oriented individual to oversee a team of associates, ensuring a positive and organized store environment. The role involves promoting loyalty programs, training associates, and addressing customer concerns promptly. The company values a culture of honesty, integrity, and diversity, offering a range of benefits including an associate discount, 401(k) contributions, and health insurance. The starting pay range is $13.00 to $13.50 per hour.

Store Manager in Training

Company: CVS Health

Location: College Park, GA

Posted Jan 21, 2025

CVS Health is offering a Store Manager In Training (SMIT) program, a 16-week development role designed to prepare individuals for a CVS Store Manager position. The program includes self-paced, collaborative training with virtual and hands-on learning experiences. Key responsibilities include effective communication, customer care, merchandising strategies, and inventory management. CVS Health supports growth and offers a competitive pay range, comprehensive benefits, and various well-being programs.

Core Services Generator Engineering Leader

Company: GE Vernova

Location: Atlanta, GA

Posted Jan 21, 2025

As a member of the Core Services Generator team, you will lead and develop a multi-disciplinary engineering team across Nuclear, Fossil, and Industrial segments. Key responsibilities include ensuring compliance with safety and design standards, quality requirements, and fulfilling program objectives, schedules, and costs. You will build and lead a dedicated local team, aligned with regional mission and culture, and develop team members in technical and personal skills. Collaboration with partner organizations is essential, including Core Service ITR Global Engineering teams, Field Service teams, and others. Basic qualifications include a Bachelor's degree in Engineering or related discipline, and experience in generator manufacturing and repair processes. Desired qualifications include strong process discipline, excellent communication skills, and a high-energy team player mindset.

Corporate Banking Associate Relationship Manager - MNC's

Company: Wells Fargo

Location: Atlanta, GA

Posted Jan 21, 2025

Wells Fargo is hiring a Corporate Banking Associate for the Multi-National Corporations (MNC) Subsidiary Coverage Corporate & Investment Banking team. The role involves supporting relationship management of US-based subsidiaries of international companies, collaborating with Global Corporate Banking teams in London, Frankfurt, and Dublin, and assisting Relationship Managers in developing and maintaining strategic client relationships. Key responsibilities include managing client relationships, supporting new revenue generation, and presenting recommendations for client portfolio growth. Required qualifications include 2+ years of Corporate Banking Relationship Management experience or equivalent. The role offers a base salary of $100,000 - $105,000 and requires 10-15% domestic travel.

Senior Technical Workday Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 21, 2025

Deloitte's US Delivery Centers are expanding, offering an opportunity for a Senior Workday Technical Consultant. The role involves leading development and maintenance of custom programs in Workday, ensuring seamless integration between modules, and overseeing financial accounting solutions. The ideal candidate should have a Bachelor's degree in a related IT discipline, 5+ years of Workday experience, and the ability to travel up to 10%. The position offers a collaborative environment, mentorship opportunities, and the chance to work with cutting-edge technology in the ERP field.

Financial Analyst

Company: CVS Health

Location: Atlanta, GA

Posted Jan 21, 2025

CVS Health is dedicated to delivering human-centric health care, emphasizing the importance of how services are delivered. The role involves governing the Scorable Action Initiative (SAI) database, providing performance reports, and collaborating with senior leadership. The position requires experience with Excel, MS-Access, and web-based query tools. Qualified candidates should have managed care knowledge, strong communication skills, and the ability to manage multiple projects.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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