Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Cleaning Associate

Company: The TJX Companies, Inc.

Location: Dawsonville, GA

Posted Jan 21, 2025

Marshalls Store 1292 in Dawsonville, GA is seeking a dedicated individual to maintain a clean and organized store environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, excellent customer service, and strong communication skills. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour. The company embraces diversity and provides reasonable accommodations for qualified individuals.

Shift Supervisor Trainee

Company: CVS Health

Location: Macon, GA

Posted Jan 21, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $16.00 - $23.00. CVS Health provides comprehensive benefits and well-being programs.

Customer Advisor

Company: CarMax

Location: Buford, GA

Posted Jan 21, 2025

Business Development Representative, Enterprise

Company: Docebo

Location: Atlanta, GA

Posted Jan 21, 2025

Docebo, a fast-growing SaaS company, is seeking a Business Development Representative for a hybrid role in Atlanta, Georgia. The ideal candidate will be self-motivated, goal-driven, and have exceptional communication skills. They will identify target accounts, engage prospects, and generate pipeline. Docebo offers a culture centered around values, trust, and continuous innovation. The company is committed to diversity and inclusion.

70120-Merchandise Associate

Company: The TJX Companies, Inc.

Location: Norcross, GA

Posted Jan 21, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Alpharetta, GA

Posted Jan 21, 2025

TJ Maxx is a retail company that offers exciting surprises and a fun shopping experience. They have over 1,000 stores and a commitment to customer satisfaction. The company values diversity and inclusion, and provides various benefits to its employees. The job posting describes the role as contributing to the growth of your career, delivering excellent customer service, and maintaining a clean store environment.

STORE/NIGHT CLERK

Company: Kroger

Location: Decatur, GA

Posted Jan 21, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust among associates, answering customer questions, maintaining product knowledge, ensuring product freshness, adhering to food safety regulations, and reporting any discrepancies or unsafe conditions. Qualifications include stress management, basic math skills, and effective communication. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

AVP, Sales - Agentforce AMER

Company: Salesforce

Location: Atlanta, GA

Posted Jan 21, 2025

Salesforce is seeking an Area Vice President (AVP), Sales - Agentforce with a strong technical background in AI-driven solutions. The role involves driving revenue growth, building a high-performing sales organization, and leveraging cutting-edge technology to revolutionize customer engagement. The ideal candidate will have 2nd or 3rd line leadership experience, 10+ years in software sales, and a proven track record in building and motivating complex sales organizations. They should possess exceptional technical selling skills, strong relationship-building abilities, and a commitment to customer success.

Pricing Analyst

Company: Deloitte

Location: Atlanta, GA

Posted Jan 21, 2025

Automotive Technician

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 21, 2025

CarMax, a leading used car retailer, is hiring Automotive Technicians in Lithia Springs, Georgia. The role involves diagnosing, repairing, and reconditioning vehicles to meet CarMax's high standards. Technicians work in a fast-paced environment, collaborating with a team to solve technical problems. CarMax offers a range of benefits including paid time off, medical/dental coverage, 401k with company match, vehicle discount, tuition reimbursement, and more. The company is committed to training, diversity, and providing a supportive work environment for career growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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