Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Pharmacy Intern

Company: CVS Health

Location: Hinesville, GA

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Commercial Banker- Middle Market Banking- Vice President

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 21, 2025

The job posting is for a Commercial Banker position within the Middle Market Banking team. The role involves being a client acquisition and relationship focal point, providing financial advice, and growing profitable relationships within the Middle Market and Specialized Industries. The ideal candidate should have deep local connections, market knowledge, and experience in direct lending or credit support. They should also possess strong interpersonal skills, organizational abilities, and a customer-centric mindset. The company, JPMorgan Chase, offers competitive total rewards, benefits, and a diverse work environment.

(USA) Pharmacy Manager, Store # 00593

Company: Walmart

Location: Tifton, GA

Posted Jan 21, 2025

The role involves comprehensive patient care, including processing prescription orders, administering immunizations, and ensuring effective merchandise presentation in Pharmacy and OTC areas. It requires driving sales, managing finances, ensuring compliance with regulations, and fostering a culture of patient care, safety, and accuracy. Leadership expectations include building diverse teams, respecting individuals, acting with integrity, serving customers, striving for excellence, and creating a compliance-focused environment. The position requires a Bachelor's degree in Pharmacy or PharmD, a valid pharmacy license, and completion of an ACPE accredited immunization training program.

Salesforce Developer - Solution Specialist

Company: Deloitte

Location: Atlanta, GA

Posted Jan 21, 2025

Deloitte's US Delivery Centers are expanding, offering an opportunity for tech-savvy professionals seeking a collaborative environment. The Customer & Marketing Offering Portfolio focuses on integrating globally recognized customer and marketing businesses, aiming to own the commercial agenda through growth strategy and enhanced user experiences. The Digital Customer team designs and implements sales and service experiences, leveraging digital technologies. The role involves developing end-to-end Salesforce solutions, performing tests, debugging, and participating in Agile environments. Qualifications include 4+ years of IT experience, Salesforce project development experience, and strong Salesforce customization skills. Preferred certifications include Certified Platform Developer I, Certified Admin/App Builder, and Certified Platform Developer II.

Member Specialist

Company: Walmart

Location: Augusta, GA

Posted Jan 21, 2025

Inside Sales Representative II

Company: Thermo Fisher Scientific

Location: Suwanee, GA

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking an Inside Sales Representative for a standard Monday-Friday in-office role with remote work on Fridays. The role involves selling clinical products and services primarily via telephone, email, and internet within a defined territory. Key responsibilities include developing and maintaining customer relations, creating sales strategies, performing sales calls, and representing the company positively. The ideal candidate will have a Bachelor's degree in Science or Business, 0-2 years of healthcare/science sales experience, strong communication skills, and the ability to multi-task and meet deadlines. The role requires travel to customer sites, sales meetings, and training events as needed.

Product Go-to-Market Manager, Privacy and Industry, Measurement

Company: Google

Location: Atlanta, GA

Posted Jan 21, 2025

The job posting is for a leadership role in Google's Product Go-to-Market team, responsible for managing a diverse group of executive Strategy and Operations Leads. The role involves partnering with various teams to develop business strategies, manage customer measurement strategy, and stay updated on regulatory issues affecting the digital ads ecosystem. The position offers a competitive salary range of $174,000-$261,000 + bonus + equity + benefits, and the opportunity to work with SMBs, making a real difference in their businesses. The role requires experience in management consulting, business operations, strategy, and people management.

Area Chief of Staff

Company: Banfield Pet Hospital

Location: Marietta, GA

Posted Jan 21, 2025

The Area Chief of Staff is responsible for leading, developing, and managing associate veterinarians in assigned hospitals to ensure quality care and meet performance measures. They drive a culture of quality and safety, conduct regular hospital visits and audits, and coach veterinarians to deliver high-quality medical care. They also partner with the Director of Veterinary Quality to recruit and onboard new veterinarians, and ensure hospital operations comply with regulations. The role requires strong leadership, communication, and problem-solving skills, and a commitment to continual learning.

Pharmacy Technician

Company: CVS Health

Location: College Park, GA

Posted Jan 21, 2025

Vehicle Condition Assessor

Company: CarMax

Location: Savannah, GA

Posted Jan 21, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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