Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

U.S. Intern - Consultant

Company: Kyndryl

Location: Atlanta, GA

Posted Jan 21, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They offer a Consultant Internship program where interns can gain valuable experience in areas like Cloud Infrastructure, Security, and Organizational Change Management. The internship is in-person, lasting from June 2nd to August 15th, and provides opportunities for learning, mentorship, and networking. Interns will work on high-visibility projects, collaborate with full-time employees, and receive industry-accredited education. Kyndryl values diversity and inclusivity, offering benefits that support employees' well-being and career growth.

Sr Medical Screener - Reception Technician (Customer Service)

Company: CSL

Location: Suwanee, GA

Posted Jan 21, 2025

The job involves greeting donors at a plasma collection center, conducting registration procedures, and ensuring donors are qualified for the pheresis process. Responsibilities include assisting with screening, educating new donors, maintaining equipment, and ensuring accurate data recording. The role requires a high school diploma, clerical or customer service experience, and the ability to work in a fast-paced environment. Benefits include health care options, life insurance, disability coverage, a 401(k) program, paid time off, and observed holidays.

Shift Supervisor Trainee

Company: CVS Health

Location: Newnan, GA

Posted Jan 21, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling store procedures. The role requires deductive reasoning, analytical skills, and computer proficiency, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Conyers, GA

Posted Jan 21, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is described as positive, with a focus on embracing change and encouraging each other. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, GA

Posted Jan 21, 2025

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Jan 21, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is described as supportive, positive, and embracing of change. Benefits include a discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 21, 2025

Liberty Mutual offers an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The role involves contributing to the growth and profitability of the product line through marketing, underwriting, and managing products and services. The underwriter will establish and maintain relationships with brokers and clients, review and negotiate policy terms, and underwrite new and renewal business. The position requires a bachelor's degree, 6+ years of underwriting experience, and strong analytical, communication, and interpersonal skills.

Field Property Claims Adjuster

Company: Liberty Mutual Insurance

Location: Decatur, GA

Posted Jan 21, 2025

Liberty Mutual is seeking a Field Property Claims Adjuster for a role in Stone Mountain, GA. The position involves investigating and resolving complex homeowner claims, preparing repair estimates, and providing exceptional customer service. The ideal candidate should have claims handling experience, understanding of building construction, strong communication skills, and computer literacy. The role offers opportunities for growth and progression, and Liberty Mutual is committed to fostering a diverse and inclusive workplace.

Full-Time Stockroom Operations Supervisor

Company: Kohl's

Location: Roswell, GA

Posted Jan 21, 2025

The role involves supervising store operations, leading a team, and ensuring excellent customer service and operational efficiency. Key responsibilities include executing operational processes, maintaining inventory accuracy, supporting new hire training, partnering with the merchandising team, and leading with integrity. The ideal candidate should be at least 18, have supervisory experience, strong communication skills, and flexible availability. Preferred qualifications include 2 years of retail experience and a starting pay of $17.25.

Sales Consultant

Company: CarMax

Location: Norcross, GA

Posted Jan 21, 2025

CarMax is a company that provides an iconic customer experience, with a focus on honesty and transparency. They offer competitive wages and training to their sales consultants, who work in a high-energy environment to meet goals and develop as part of a team.

Pharmacy Intern - Grad

Company: CVS Health

Location: Marietta, GA

Posted Jan 21, 2025

CVS Health offers a Graduate Pharmacist Intern role with a focus on patient care, professional growth, and contributing to the company's mission of improving health care. The role involves ensuring patient safety, managing pharmacy operations, and leading a team. Required qualifications include a PharmD degree and relevant work experience, while preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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