Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Seasonal Tax Expert - Local

Company: Intuit

Location: Leon Valley, TX

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Software Engineer

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 26, 2025

You’ll design, develop, and deploy custom integrations, reports, and dashboards across modules like HCM, Payroll, and Talent using tools such as Studio, EIBs,…

Repair Associate Pallet Construction 1st shift

Company: Ryder

Location: San Antonio, TX

Posted Aug 26, 2025

Will use a pneumatic nail gun, powered saw, and other powered/hand tools to repair or assemble pallets. Ryder is immediately hiring permanent full-time Skilled…

Senior Sous Chef

Company: Marriott International, Inc

Location: Houston, TX

Posted Aug 26, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Because if you’re happy, our guests will be happy.

Installer/Carpenter

Company: The Guild Collective

Location: Austin, TX

Posted Aug 26, 2025

Must have a good driving record. Drug-free at all times. Must be able to lift 50 pounds.

Seasonal Tax Associate - Local

Company: Intuit

Location: Mesquite, TX

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Armed Security Officer - Vehicle Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 26, 2025

A valid driver's license will be required for driving positions only. A valid driver's license is required and must meet Allied Universal driver policy…

Seasonal Tax Associate - Local

Company: Intuit

Location: Leon Valley, TX

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Armed Security Officer - Part Time

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 26, 2025

A valid driver's license will be required for driving positions only. A valid driver's license is required and must meet Allied Universal driver policy…

Staff Pharmacist, Amazon Pharmacy

Company: PillPack, LLC

Location: Austin, TX

Posted Aug 26, 2025

Active and unrestricted Pharmacy License in state of employment (additional licenses may be. Implement policies and procedures in accordance with state and…

Sr. Data Scientist

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Aug 26, 2025

Education: Bachelor’s Degree in science, engineering, computer science, mathematics, statistics or related STEM field required.

Seasonal Tax Expert - Local

Company: Intuit

Location: Houston, TX

Posted Aug 26, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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