Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

EVS Associate

Company: Methodist Hospital

Location: San Antonio, TX

Posted Aug 25, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will spot clean, dust, polish, sweep, mop floors, clean…

Plumbing Estimator

Company: Confidential

Location: Forney, TX

Posted Aug 25, 2025

High School Diploma or GED, Bachelor’s degree in related field preferred,. Interacts professionally with other employees, customers, contractors, vendors, and…

Senior Cloud Container Solution Architect

Company: Robert Half

Location: Addison, TX

Posted Aug 25, 2025

Provide technical leadership and mentorship to engineering teams, guiding cloud adoption and DevOps practices. Azure Solutions Architect Expert certification.

Customer Service Associate - Dinner/Close Shift

Company: Raising Cane's

Location: Lakeway, TX

Posted Aug 25, 2025

Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every…

Armed Security Professional - Financial Site

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 25, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Fixed Asset Accountant

Company: Robert Half

Location: San Antonio, TX

Posted Aug 25, 2025

Bachelor’s degree in Accounting or a related field is required. File and remit multi-state sales and use tax returns while resolving discrepancies and…

Vehicle Patrol Security Officer - 77054

Company: United Protective Services

Location: Houston, TX

Posted Aug 25, 2025

Must be at least 25 years old with a current drivers license. The general overall duties of this assignment require providing outstanding customer service to…

Senior Cloud Container Solution Architect

Company: Robert Half

Location: Addison, TX

Posted Aug 25, 2025

Provide technical leadership and mentorship to engineering teams, guiding cloud adoption and DevOps practices. Azure Solutions Architect Expert certification.

Regional Security Supervisor

Company: Cascadia Global Security

Location: Austin, TX

Posted Aug 25, 2025

All applicants must be over 21, with a valid driver's license, and be able to pass a DMV background check. Supervisors will respond in a timely manner to all…

Unarmed Security Officer Steiner Ranch

Company: ACT Security Group

Location: Austin, TX

Posted Aug 25, 2025

Company paid guard license renewal fees after one year of employment. Must have or willing to obtain Texas private security license. Must be 18 or older.

Staff Nurse II - PP - Family Medicine

Company: UTHealth Houston

Location: Houston, TX

Posted Aug 25, 2025

Other employee discounts including entertainment, car rentals, cell phones, etc. Performs onsite and telephone triage using best practice guidelines and…

Regional Energy Services Sales Leader

Company: Trane Technologies

Location: San Antonio, TX

Posted Aug 25, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in the previous…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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