Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Analyst, Marketing Sponsorships and Activations

Company: American Airlines

Location: Dallas, TX

Posted Oct 17, 2025

Project manage sponsorship-related campaigns from start to finish and develop ongoing results reporting. Champion the brand’s tone of voice in all marketing…

SANITATION/JANITOR

Company: Kroger

Location: Houston, TX

Posted Oct 17, 2025

Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment. Steam-clean or shampoo carpets.

Insurance Agent- Sales, Customer Service

Company: Freeway Insurance Services America, LLC

Location: San Antonio, TX

Posted Oct 17, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

HVAC/Refrigeration Technician

Company: C&L Refrigeration

Location: Dallas, TX

Posted Oct 17, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Sales Associate / Leasing Agent

Company: Sienna at Westover Hills

Location: San Antonio, TX

Posted Oct 17, 2025

20% rental discount (subject to availability). Proven working experience as a leasing agent or customer service/sales skills with willingness to learn the…

Marketing Specialist

Company: TOYO Solar Texas LLC

Location: Humble, TX

Posted Oct 17, 2025

 Bachelor’s degree or above in Marketing, Business Administration, or a related field.  Proven proficiency in digital marketing tools and strategies,…

GTAW Welder I & II

Company: Valex Corp

Location: Round Rock, TX

Posted Oct 17, 2025

One year certificate from college, technical school, as in welding, or equivalent work experience preferred. Ability to use various inspections tools: calipers,…

TDLR Licensed Wireman, Journeyman or Master Electrician *sign-on bonus*

Company: TriSMART Solar LLC

Location: San Antonio, TX

Posted Oct 17, 2025

$35–$45/hr based on experience and TDLR license. 2+ years of field experience (bonus if it’s solar!). Wiring the Future – Install and repair residential…

Seasonal Retail Sales - Sunset Valley Shopping Center Rack

Company: Nordstrom

Location: Austin, TX

Posted Oct 17, 2025

Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to…

Director of Technology

Company: RockAsphalt

Location: San Antonio, TX

Posted Oct 17, 2025

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field — or equivalent practical experience. 401(k) with company match.

GUARDTEXAS SECURITY HIRING EVENT!! THURSDAY( OCTOBER 23, 2025) 1PM

Company: GuardTexas

Location: Richardson, TX

Posted Oct 17, 2025

REQUIREMENTS FOR SECURITY OFFICER/DRIVER: This assignment requires driving approval through company insurance.

Junior Software Engineer (Remote)

Company: KBR

Location: Houston, TX

Posted Oct 17, 2025

BS in mathematics, engineering, computer science, or other related field (Experience can substitute degree). Performs all activities associated with the design,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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