Customer Satisfaction Jobs in Austin, TX

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Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Experienced HVAC Service Technician

Company: Tiger Air

Location: Dallas, TX

Posted Oct 17, 2025

*Licensing:* Valid driver’s license with a clean driving record. *Skills:* Proficient in electrical and mechanical diagnostics, reading schematics, and using…

Lead Electrician - Commercial Refrigeration (Travel Position)

Company: Aggregate Trades

Location: Houston, TX

Posted Oct 17, 2025

Valid state driver's license required. Journeyman’s license and/or 10+ years of commercial electrical experience required.

Security Officer - Afternoon

Company: City Security Services

Location: Houston, TX

Posted Oct 17, 2025

Provide excellent customer service to employees, visitors, and contractors while maintaining a professional demeanor. Houston, Tx Zip Code 77095.

Project Manager

Company: NELCO Worldwide

Location: Houston, TX

Posted Oct 17, 2025

Knowledge of OSHA and general industry safety practices and OSHA 10 certification required; OSHA 30 certification preferred.

Security Officer Part - Time

Company: City Security Services

Location: Houston, TX

Posted Oct 17, 2025

Provide excellent customer service to employees, visitors, and contractors while maintaining a professional demeanor.

CUSTOMER SERVICE REPRESENTATIVE / INSURANCE SALES AGENT

Company: Ai United Insurance

Location: Pasadena, TX

Posted Oct 17, 2025

You need to be able to work in a professional setting, have your own reliable transportation, and be available to work Monday & Friday 9 am - 7 pm, Tue, Wed &…

Guest Services Manager

Company: Dallas Symphony Orchestra - Morton H. Meyerson Symphony Center

Location: Dallas, TX

Posted Oct 17, 2025

Resolving escalated calls and any advanced customer service or ticketing issues as needed to the Director of Ticketing & Guest Services.

Senior Accountant

Company: Sequoias Tree Expert LLC.

Location: Houston, TX

Posted Oct 17, 2025

Bachelor’s degree in Accounting, Finance, or related field; CPA or progress to certification highly preferred; along with at least 3-5 years of related…

Marketing Manager

Company: Apptricity Corporation

Location: Irving, TX

Posted Oct 17, 2025

Bachelor's degree in marketing or business-related field. Responsibility and accountability for all marketing leadership activities including: press relations,…

Security Officer - Morning

Company: City Security Services

Location: Houston, TX

Posted Oct 17, 2025

Provide excellent customer service to employees, visitors, and contractors while maintaining a professional demeanor.

Journeyman or Experienced Electrician - Day Shift

Company: nVent

Location: Houston, TX

Posted Oct 17, 2025

As a part of nVent, the Electrical Products Group is a leading provider of infrastructure solutions, designed to help ensure safe and reliable electrical…

Analyst Physical Security GRC 3

Company: CPS Energy

Location: San Antonio, TX

Posted Oct 17, 2025

Based on security risks, Integrated Security establishes and continuously improves security policies, procedures & standards, infrastructure, human and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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