Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Armed Patrol Supervisor

Company: St. Moritz Security Services

Location: Dallas-Fort Worth, TX

Posted Aug 05, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

MPI Lead Machine Operator - 2nd Shift

Company: McWane Plant & Industrial

Location: Houston, TX

Posted Aug 05, 2025

Must have the ability to operate a forklift and obtain certification. Must have some knowledge of industrial tools, their uses, and maintenance.

Cyber Security Analyst

Company: Leidos

Location: San Antonio, TX

Posted Aug 05, 2025

Beyond advising and guiding technical matters, this position is tasked with driving implementation and adoption of new tools, research, capabilities, frameworks…

Residential Service Plumber

Company: Classet

Location: Houston, TX

Posted Aug 05, 2025

We’re hiring a licensed, experienced Residential Service Plumber to join our field team in delivering top-tier work—no selling required.

Retail - Cashier/Sales Associate

Company: Michaels Stores

Location: San Antonio, TX

Posted Aug 05, 2025

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor…

PKI Engineer

Company: OSI VISION LLC

Location: San Antonio, TX

Posted Aug 05, 2025

Customer Support: Provide technical assistance to customers for PKI-related issues, questions, or implementation and integration of PKI into their systems or…

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Aug 05, 2025

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture,…

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: Round Rock, TX

Posted Aug 05, 2025

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture,…

PV Fluid Level III Officer

Company: St. Moritz Security Services

Location: Houston, TX

Posted Aug 05, 2025

Must be present in the field or office during assigned shift. Prepares, discusses, and implements disciplinary notices and corrective actions to security…

Finnish / Swedish Bilingual Hybrid Intake Representative

Company: Collaborative, LLC

Location: Austin, TX

Posted Aug 05, 2025

The ideal candidate will possess strong communication skills, including phone etiquette, and be comfortable working in a call center environment.

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: Austin, TX

Posted Aug 05, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

Armed Security Officer

Company: St. Moritz Security Services

Location: Grand Prairie, TX

Posted Aug 05, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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