Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Senior eCommerce Marketing Leader

Company: Lab Alley

Location: Austin, TX

Posted Aug 05, 2025

Fluent in analyzing marketing KPIs using tools like Google Analytics (GA4), Klaviyo, Meta Ads, and Google Ads to inform budget allocation, targeting, and…

Bag Machine Operator

Company: Accredo Packaging

Location: Sugar Land, TX

Posted Aug 05, 2025

Strong troubleshooting skills with the ability to resolve mechanical issues efficiently. Comfortable working in a manufacturing environment with exposure to…

Cloud Security Architect

Company: Stellar IT Solutions LLC

Location: Dallas, TX

Posted Aug 05, 2025

Lead and facilitate security architecture workshops, risk assessments, and governance reviews with client stakeholders and technical teams.

Client Relations Associate

Company: NSI Telecommunications, Inc.

Location: Pflugerville, TX

Posted Aug 05, 2025

0-3 years of experience in sales, customer service, retail, or a related field. Track sales metrics and KPIs to identify trends or room for improvement, and…

Insurance Agent- Sales, Customer Service

Company: Freeway Insurance Services America, LLC

Location: Houston, TX

Posted Aug 05, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

Journeyman Electrician

Company: Good Faith Energy LLC

Location: Addison, TX

Posted Aug 05, 2025

Must maintain a 90% or higher pass rate on all electrical equipment wall installations and maintain less than 10% of service calls generated by installation-…

Unarmed Security Officers - All Shifts

Company: Prosegur

Location: Grapevine, TX

Posted Aug 05, 2025

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. At least 18 years of age.

Trash Truck Driver - Side Load

Company: Frontier Waste Solutions

Location: Houston, TX

Posted Aug 05, 2025

Maintains route sheets, vehicle inspection records, and follows all federal and state DOT regulations. Operates truck and equipment using prescribed techniques…

Registered Nurse Coordinator-North Houston

Company: Optum

Location: Houston, TX

Posted Aug 05, 2025

Valid and current Texas RN license. Specialty nursing certification appropriate to specialty area assigned. Graduate from an approved RN nursing program.

Ladies' Locker Room Attendant

Company: Austin Country Club

Location: Austin, TX

Posted Aug 05, 2025

TABC (Texas Alcoholic Beverage Commission) certification. Warmly greet and assist members, learn to anticipate their needs, and provide professional customer…

Sales Associate at 2nd STREET USA-Second Hand Clothing Store, Lower Greenville TX

Company: 2nd STREET USA,inc.

Location: Dallas, TX

Posted Aug 05, 2025

The Sales Associate is responsible for handling various sales activities in the store, including facilitating purchases and providing customer service such as…

Sales Associate (Base Salary + Commission)

Company: Cavazos LLC

Location: Mesquite, TX

Posted Aug 05, 2025

Accurately process sales transactions and maintain sales recor. Excellent communication and interpersonal skills to effectively interact with diverse groups.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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