Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Security Officers $20/hr -Special Event Security

Company: North America Security & Select Services

Location: Houston, TX

Posted Oct 14, 2025

Must have a valid driver’s license. Must have a valid level II Texas security license. Ensure the safety of all personnel and visitors.

Sales Associate

Company: Club Car Wash

Location: Austin, TX

Posted Oct 14, 2025

Bring a welcoming, positive attitude for our customers & team members. Having a sense of urgency while maintaining a friendly & courteous attitude.

T-3 Janitor

Company: Austin Task, Inc.

Location: Austin, TX

Posted Oct 14, 2025

✓ Clean driving record may be required. ✓ Operates tools and equipment used in janitorial work and overall sanitation including heavy industrial cleaning…

Part Time Security Officers Needed For Special Operations- Must Have Current Guard Card $18 to $20 an hour

Company: GuardTexas

Location: Austin, TX

Posted Oct 14, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Houston, TX

Posted Oct 14, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Client Relations Associate

Company: NSI Telecommunications, Inc.

Location: Cedar Park, TX

Posted Oct 14, 2025

0-3 years of experience in sales, customer service, retail, or a related field. Track sales metrics and KPIs to identify trends or room for improvement, and…

Field Technician (Mechanic)(Pump, Power & HVAC)

Company: EquipmentShare

Location: Austin, TX

Posted Oct 14, 2025

Valid driver's license with acceptable driving record. As a field technician, you'll use our tech to create, assign, and monitor work orders, track machine…

Software Lead Architect – Data Architect

Company: Atvantiq Network

Location: Plano, TX

Posted Oct 14, 2025

We are seeking a highly experienced and strategic *Software Lead Architect* to work closely with customers and internal stakeholders to define, design, and…

Journeyman Plumber

Company: Sunny Service

Location: Hurst, TX

Posted Oct 14, 2025

CERTIFICATIONS/LICENSES – Possess a valid driver's license, Journeyman Plumber License. This position will inspect, diagnose, and repair or replace plumbing…

Sous Chef

Company: Embassy Suites by Hilton San Antonio Landmark

Location: San Antonio, TX

Posted Oct 14, 2025

Interact with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly.

Sales Associate

Company: Club Car Wash

Location: Bee Cave, TX

Posted Oct 14, 2025

Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams. Create a positive experience for every customer, every…

PMO Manager

Company: Confidential

Location: Pflugerville, TX

Posted Oct 14, 2025

*Bachelor’s degree* in Business Administration, Project Management, Engineering, or a related field (required). Cost-benefit analysis and resource optimization.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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