Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Commercial Roofing Technician

Company: Marlin Construction, LLC

Location: Houston, TX

Posted Oct 14, 2025

Good workmanship of repairs and maintenance performed in the field. The ideal candidate will have expertise in various construction tasks and possess a strong…

Service Technician

Company: Power Home Remodeling

Location: Humble, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

Service Technician

Company: Power Home Remodeling

Location: Houston, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

AWS Migration Architect

Company: Key2Source INC

Location: San Antonio, TX

Posted Oct 14, 2025

Design and architect AWS cloud solutions aligned with business and technical requirements. Provide technical leadership and mentorship to junior database…

Specialist - Software Engineering

Company: LTIMindtree

Location: Dallas, TX

Posted Oct 13, 2025

Design develop test and deploy web applications using Java and Angular. Collaborate with product managers and UXUI designers to translate requirements into…

Service Technician

Company: Power Home Remodeling

Location: Pasadena, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

Service Technician

Company: Power Home Remodeling

Location: Cypress, TX

Posted Oct 14, 2025

This position works almost primarily in the field with minimal supervision or contact with a manager. The Service Technician services both the overall business…

Licensed Residential Plumber

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Oct 14, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3 years of plumbing experience (residential repair/retrofit).

Graphic Designer

Company: FASTSIGNS #15801

Location: Garland, TX

Posted Oct 13, 2025

This may involve various levels of artistic creativity and will ultimately lead to the complete or modified design from customer drawings, files, or exact…

IT BUSINESS ANALYST III

Company: Frost Bank

Location: San Antonio, TX

Posted Oct 14, 2025

Provide leadership, guidance, and training to staff, and assist in the cross-training of staff to develop growth opportunities while establishing backup for…

Customer Support Agent

Company: Educo Texas

Location: Austin, TX

Posted Oct 14, 2025

Sales Associate’s track leads, completed sales, and follow-up appointments using digital tools and logs. Customer Success Agents interact with prospective…

Project Manager

Company: CareView Communications, Inc.

Location: Lewisville, TX

Posted Oct 14, 2025

Schedule and conduct the project’s kickoff call, weekly clinical and technical implementation calls, and go-live. Strong working knowledge of Microsoft Office.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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