Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Senior Data Architect

Company: Emergent Software

Location: Houston, TX

Posted Aug 05, 2025

Data warehouse design using medallion architecture and/or snowflake methodologies. *Excellent benefits package* including medical insurance, dental, vision, 401…

Project Manager - Education/Municipal Projects

Company: Michael Page

Location: Houston, TX

Posted Aug 05, 2025

Demonstrated ability to manage complex project schedules, budgets, and resources to ensure on-time, within-budget project delivery.

BARC CUSTOMER SERVICE REPRESENTATIVE

Company: HOUSTON AIRPORT SYSTEM

Location: Houston, TX

Posted Aug 05, 2025

Compiles and maintains accurate reports and data entry records of services rendered. Collects, balances, and deposits daily revenue from daily transactions…

BuildON Technologies Customer Data Specialist

Company: Wisenbaker Builder Services, Inc.

Location: Houston, TX

Posted Aug 05, 2025

At BuildOn Technologies, you’ll own customer product catalogs and data accuracy from end to end—ensuring that what customers see is right, every time.

Machining - Assembly Operator 2nd shift

Company: Chromalloy Gas Turbine LLC

Location: San Antonio, TX

Posted Aug 05, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

Custodial Specialist

Company: H-E-B

Location: San Antonio, TX

Posted Aug 05, 2025

Cleans offices, restrooms, lobbies, break rooms, recreational facilities, and conference rooms; dusts furniture and fixtures as needed.

Non-CDL Class C Delivery Driver

Company: McCoy's Building Supply

Location: Austin, TX

Posted Aug 05, 2025

Hold a valid driver's license for the type of vehicle that is being operated. Must successfully complete all company training and certification requirements…

Gate Security Officer

Company: Marksman Security

Location: Richardson, TX

Posted Aug 05, 2025

Valid state security license/ certificate, if applicable. Acknowledge and greet all guests with utmost courtesy and urgency, moving out from behind the door to…

Project Manager - K12/Higher Education Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Aug 05, 2025

Experience managing K-12 or Higher Education construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and…

Customer Service Representative - Hybrid

Company: Accenture

Location: San Antonio, TX

Posted Aug 05, 2025

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,…

Carpentry Professional - W2, Paid Training!

Company: West Shore Home

Location: Austin, TX

Posted Aug 05, 2025

Basic knowledge of hand tools and power tools. Must have a valid smart phone or smart device in order to log into Company required systems using two-factor…

Customer Service Representative (Bilingual)

Company: Community Choice Financial Family of Brands

Location: Austin, TX

Posted Aug 05, 2025

Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Think you’ll thrive here?

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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