Customer Satisfaction Jobs in Austin, TX

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Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Crew Member - Pizza Hut DFW AIRPORT - Terminal C Gate 22

Company: Pizza Hut - DFW Airport

Location: Dallas, TX

Posted Aug 01, 2025

Handle cash transactions and ensure accurate cash management. Engage positively with coworkers and guests. Two forms of valid, government-issued identification…

Project Coordinator

Company: TRC Companies, Inc.

Location: San Antonio, TX

Posted Aug 02, 2025

TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state…

Unarmed Security Officer *FLEX ON CALL* EAST DALLAS/GARLAND

Company: Clarion Security Llc

Location: Dallas, TX

Posted Aug 01, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Foreman Electrician

Company: Cummings Electrical

Location: Fort Worth, TX

Posted Aug 02, 2025

Must have active driver’s license and acceptable motor vehicle report. Can build/design effective layout drawings and record drawings. ($1,000 sign on bonus).

Senior Linux Systems and Automation Engineer

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Aug 02, 2025

Proficiency in systems engineering concepts and tools. Engage in research and data analysis to choose the best standards and tools for system development.

Project Manager - (Fire Alarm/Security Industry+ Construction )

Company: Indotronix International Corporation

Location: San Antonio, TX

Posted Aug 01, 2025

Must be able to handle all of the general physical activity that comes from working in the constructions field i.e. lifting and carrying up to 50lbs to move…

Veterinary Client Service Representative

Company: Acorn Hill Animal Hospital

Location: San Antonio, TX

Posted Aug 01, 2025

Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments. Answer phones, schedule appointments, and obtain all…

Experienced Bandsaw/Shear Operator

Company: Diversified Sourcing Solutions

Location: Houston, TX

Posted Aug 01, 2025

Able to read mechanical drawings. Receive, identify and stock incoming materials, as required. Cut customer orders to customer specifications using metal…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Addison, TX

Posted Aug 01, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Data Analyst – Marketing Analytics

Company: PebbleDB

Location: Irving, TX

Posted Aug 01, 2025

Present findings in a clear, concise manner to both technical and non-technical audiences. Use Azure tools and Databricks to create repeatable, scalable data…

Unarmed Security Officer * FLEX ON CALL* EULESS/ARLINGTON

Company: Clarion Security Llc

Location: Dallas, TX

Posted Aug 01, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Sr. Project Testing Manager - Telecom domain

Company: Infosys

Location: Richardson, TX

Posted Aug 02, 2025

Drive the adoption and optimization of test automation frameworks and tools. Experience with test automation tools and frameworks.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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